Adults Bank Administration Assistant

Surrey County Council; Woking; On-site; Full time

Job summary

Surrey County Council recrute actuellement deux assistants administratifs bancaires pour soutenir son équipe de Woking. Dans ce rôle, vous exécuterez diverses tâches administratives importantes tout en collaborant au sein d'une équipe dynamique. Nous recherchons des candidats ayant une solide expérience en administration et un excellent service clientèle, prêts à apporter une méthode proactive à leur travail.

Benefits

Programme de soutien aux employés

Congés annuels

Pension liée au salaire

Remises sur divers services

Accès à un hub d'apprentissage et de développement

Qualifications

• Expérience dans un environnement de prise d'appels à volume élevé.
• Solide parcours en administration avec compétences en prise de notes.
• Capacité à maintenir des normes élevées de précision sous pression.

Responsibilities

• Fournir un soutien administratif complet à l'équipe de soins sociaux pour adultes.
• Effectuer des tâches administratives générales pour une équipe opérationnelle centrale dispersée.

Skills

Customer Service

Attention to Detail

Time Management

Organisational Skills

Proactive Approach

Tools

Microsoft Word

Microsoft Excel

Job description

• Location: Victoria Gate, Woking, Surrey, GU21 6JD

Description

We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council.We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.

This bank position has a starting salary of £14.26 per hour, plus an additional 15% annual leave allowance.

We are looking for 2 Bank Administration Assistants to support our Woking Locality team based in our new offices in Victoria Gate in Woking.

Rewards and Benefits

• Annual leave allowance
• An extensive Employee Assistance Programme to support health and wellbeing
• Carers leave and volunteering days dependant on agreed working hours
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• Learning and development hub where you can access a wealth of resources

About the Team

Our Woking Locality Team is part of the Adults Wellbeing and Health Partnership Directorate. We support our local residents to be in control of their lives and live as independently as possible. You will be fully supported in your role by your colleagues where no two days are the same.

We are a team made up of Occupational Therapists, Social Workers and support staff and we are headed up by a Team Manager and Senior Manager. We are a very supportive team who enjoy seeing our colleagues thrive.

About the Role

We are looking for Bank Administration Assistants who can provide comprehensive administrative support to our Adult Social Care team.

You will be undertaking general administrative duties in order to provide support to a dispersed specialised central operational team within Adult Social Care, where supervision at times is off site. You may be required to travel to other sites in Surrey to support operational functions.

For these positions, Bank hours will be in agreement with the Hiring Manager and the successful candidates.

Shortlisting Criteria

To be considered for shortlisting for this position, your application will clearly evidence the following:

• Experience in a high volume call taking or customer facing environment
• A solid background in administration, including excellent notetaking (minute taking) skills
• Ability to show excellent customer service and listening skills
• Be confident, organised, and be able to implement a proactive approach to your work
• Can show attention to detail, time management and ability to maintain high standards of accuracy under pressure
• Experience of using Microsoft applications, including Excel and Word

Contact Us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

The job advert closes at 23:59 on 29th June 2025 with applications being reviewed on an ongoing basis.

We look forward to receiving your application, please click on the apply online button below to submit.

Local Government Reorganisation

Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas.

Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils.

Our values are as important as our abilities and shape who we are as an organisation. Discover more about our values.

Before submitting your application, we recommend you read the job description. OurLife at Surrey handbook provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.