Administration Assistant

TN United Kingdom; Redruth; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player in Cornwall is seeking a dedicated part-time administrative assistant to join their dynamic team. In this role, you will be the first point of contact for visitors and customers, providing essential administrative support while maintaining a high standard of service. Your responsibilities will include managing inquiries, preparing quotations, and supporting marketing activities. This is a fantastic opportunity to grow within a supportive environment that values quality and teamwork. If you are self-motivated, detail-oriented, and eager to learn, this position offers a unique chance to contribute to exciting projects in a thriving firm.

Qualifications

• Relevant qualifications or experience in administrative roles.
• GCSE/GCE English & Maths grades A-C or equivalent.

Responsibilities

• Provide administrative support and handle telephone inquiries.
• Greet visitors and assist with customer quotations.

Skills

Administrative Support

Customer Service

IT Proficiency (Excel, Word)

Attention to Detail

Education

GCSE/GCE English

GCSE/GCE Maths

Tools

Microsoft Excel

Microsoft Word

Job description

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Job Type:

Part-time, two days per week, 8:30 AM - 5:30 PM on Monday & Tuesday, with a half-hour lunch break.

About the Company:

We are a small firm based in Cornwall’s heartlands, specializing in designing and manufacturing. Our team of 22 includes designers, surveyors, fabricators, and fitters, all located at our Pool site. We pride ourselves on high-quality products and are known for handling complex projects others decline.

Main Purpose of Role:

• Provide administrative support to the team.
• Serve as the first point of contact via telephone and for showroom visitors.

Main Duties:

• Assist with administrative tasks.
• Handle telephone inquiries courteously and confidently.
• Greet visitors, provide refreshments if needed.
• Show products to customers, enter leads into the database, and pass on lead details promptly.
• Help prepare customer quotations.
• Assist with contract processing and ordering.
• Coordinate leads and quotations.
• Process customer card payments.
• Maintain filing systems, both digital and paper.
• Update in-house databases.
• Support marketing activities.
• Help prepare for events.
• Order and manage stock and stationery supplies.
• Manage incoming and outgoing post.
• Perform other relevant duties as assigned by management.

Knowledge, Skills, and Experience:

• Relevant qualifications or experience.
• GCSE/GCE English & Maths grades A-C, or equivalent qualification.
• Proficient in IT, especially Excel and Word.

Personal Responsibilities:

• Self-motivated with a positive attitude and eagerness to learn.
• Trustworthy and dependable.
• Attention to detail and high-quality work presentation.
• Flexible and adaptable to change.

Reporting Line:

• Office Manager/PA to Directors.
• Training will be provided in-house.
• We support further vocational development.