Administration Assistant

Sanctuary Students; Glasgow; On-site; GBP 23,000 - 28,000; Full time

Job summary

Sanctuary Students is seeking a dedicated Administration Assistant to join their team in Glasgow. This role involves supporting high-quality administration and reception services, ensuring customer satisfaction and efficient information management. Ideal candidates will possess excellent communication skills, recent administrative experience, and a working knowledge of Microsoft Office. This position offers a competitive salary along with comprehensive employee benefits.

Benefits

25 days leave pro rata plus public holidays

Pension scheme with employer contributions

Life Assurance

Employee Advice Service including counselling

Cycle to Work Scheme

Voluntary health plans

Employee discounts

Wellbeing support and tools

Employee recognition scheme

Qualifications

• Recent administrative experience is desirable.
• Good understanding of customer service delivery.
• Effective communication skills required.

Responsibilities

• Assist effective delivery of administration and reception services.
• Maintain filing systems and database records.
• Raise purchase orders for office supplies.

Skills

Communication

Problem Solving

Tools

Microsoft Office

Job description

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The role of Administration Assistant will include:

Assist in the effective delivery of high-quality administration and reception services that meet contracted quality standards as well as customer requirements and expectations

Deliver, improve and maintain efficient and effective administration systems to support the delivery of services in accordance with Group policies and procedures and relevant legislation

Support the delivery of high-quality customer service by resolving problems or setting into motion the means of resolution

Support the maintenance of effective filing systems, database records and processes that enable the accurate recording and timely provision of information, ensuring they are as user friendly and accessible as possible

Raising purchase orders for office supplies and site keys

Skills and experiences:

Recent experience of undertaking a similar role

Working knowledge of effective communication at all levels

Experience of supporting the delivery of high-quality accommodation or customer service

Good communication skills and understanding of written and spoken English

Working knowledge of Microsoft Office including Word, Excel and Outlook

Why work for us?

Sanctuary Students manages accommodation for over 11,500 students across England and Scotland. We work in partnership with universities to provide cost-effective facilities management and support services, as well as providing specifically designed and purpose built accommodation direct to students across the UK. We offer a range of accommodation from shared flats to self-contained apartments in some of the biggest university towns and cities in the UK, including London, Manchester, Liverpool and Glasgow.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental, and financial health, and gives you the flexibility to tailor your employee benefits by offering:

25 days leave pro rata (plus public holidays)

A pension scheme with employer contributions from Sanctuary

Life Assurance

Employee Advice Service including counselling

Cycle to Work Scheme

Voluntary health plans

Employee discounts

Wellbeing support and tools

Employee recognition scheme

Job Reference: 225219

We are only currently accepting applications from those with the right to work in the UK.

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We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

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Created on 29/06/2025 by TN United Kingdom