Administration Assistant

Allscreens Nationwide Ltd; Glasgow; On-site; GBP 21,000 - 25,000; Full time

Job summary

Allscreens Nationwide Ltd in Glasgow is seeking an organised and proactive Admin Assistant to provide full-time administrative support during a busy student enrolment period.

The successful candidate will handle enquiries, maintain records, data entry, and support the wider team to ensure a smooth enrolment experience for students.

Qualifications

• Experience in administration or customer service is required.
• Excellent written and verbal communication skills.
• Able to handle high volume enquiries with attention to detail.
• Proficient with Microsoft Office and databases.

Responsibilities

• Handle student enquiries via phone, email and in person.
• Maintain accurate student records and databases.
• Support enrolment processes and document management.
• Deliver timely, professional service during busy periods.

Skills

Administration

Customer service

Communication skills

Microsoft Office

Data entry

Tools

Databases

Job description

We are currently looking for an organised and proactive

Admin Assistant to provide full-time administrative support during a busy student enrolment period.

The successful candidate will play an important role in supporting students with enquiries and assisting the wider team throughout the enrolment process. This is a fast-paced role, ideal for someone with strong administration and customer service skills who is confident communicating with a wide range of people.

Key Responsibilities

• Acting as a first point of contact for student enquiries via phone, email and in person
• Providing information and guidance to students throughout the enrolment process
• Supporting with student enrolment and ensuring relevant information is recorded accurately
• Updating and maintaining student records and databases
• Assisting with general administrative duties, including data entry, document management and processing paperwork
• Responding to enquiries in a professional and timely manner, escalating more complex queries where necessary
• Supporting the wider team during busy periods and helping to ensure a smooth enrolment experience for students
• Ensuring all work is completed accurately and in line with relevant procedures and confidentiality requirements

About You

We are looking for someone who:

• Has previous administration and/or customer service experience
• Has excellent communication skills, both written and verbal
• Is confident dealing with a high volume of enquiries
• Has strong organisational skills and excellent attention to detail
• Is comfortable working in a busy and fast-paced environment
• Has good IT skills and is confident using Microsoft Office and databases
• Can work independently while also being a supportive member of a wider team
• Is available to work full-time, Monday to Friday, until the end of September

This is a great opportunity to gain experience within a busy and rewarding environment while supporting students at an important stage of their journey.

Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.