Administration Assistant

Thomas Cuthell Sons Limited; Falkirk; On-site; GBP 12,000 - 15,000; Part time

Job summary

A leading funeral director in Forth Valley is seeking a part-time administration assistant to join their Falkirk team. Responsibilities include customer interactions, managing office paperwork like invoices, and overall administrative support in a sensitive environment. Ideal candidates will possess strong communication skills and previous admin experience.

Benefits

Uniform provided

Pension Scheme

Qualifications

• Previous administration experience required.
• Excellent communication skills and attention to detail are necessary.
• Experience in customer relations preferred.

Responsibilities

• First point of contact for customers.
• Manage estimates and invoice filings.
• Liaise with suppliers and manage stationery stock.

Skills

Administration experience

Excellent telephone manner

Customer relations

Multi-tasking

Attention to detail

Verbal and written communication skills

Job description

Social network you want to login/join with:

Salary: £12,960 per annum / £1,080 Per Month + Commission is paid for the sale of Memorial Work and Pre-Paid Funeral Plans

Job Type: Part Time, Permanent

Working Hours: This is a part-time position working Tuesday, Thursday and Friday 10am - 2pm, Wednesday 10am - 5pm and every fourth Saturday morning 9am - 1230pm

Thomas Cuthell & Sons are the longest established independent Funeral Directors in Forth Valley and are currently recruiting for an administration assistant based at our Falkirk Funeral Home.

Duties and Responsibilities:

• First point of contact for customers
• Use of Funeral Management Software (full training provided)
• Ensure stationery and housekeeping stock is kept above minimum level and liaise with suppliers to replenish
• Liaise with suppliers to arrange disbursements for funerals
• Raise estimates and invoices
• Filing of office invoices
• Advise customers on Pre-paid funeral plans
• Advise customers on Memorials
• Processing payroll

About you:

To be considered for this role you must have:

• Previous administration experience
• Excellent telephone manner
• Previous experience of customer relations
• Ability to multi task
• Ability to work as part of a team and on your own
• Keen attention to detail
• Excellent verbal and written communication skills
• Comfortable being in a building with deceased people
• Uniform provided.
• Pension Scheme

Additional Information:

Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK.

Please click the APPLY Button to submit your CV and Cover Letter for this role.

Candidates with the relevant experience or job titles of: Admin Assistant, Office Administrator, Administrator, Administration Clerk, Administrative Assistant, Receptionist, Secretary, Business Administrator, Support Administrator, Reception Administrator, Business Support, Executive Assistant, Office Assistant, Office Coordinator, Secretary, Clerk, Business Administrator, Accounts Administrator, Finance Administrator, Finance Assistant, Accounts Assistant, Bookkeeping, PA, Executive Assistant, Customer Service Executive, Client Support Advisor, Office Administrator, Customer Service Advisor, Customer Relations, Client Services, Customer Support may also be considered for this role.