Administration Assistant

NHS; Bridgend; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading health board in Wales is seeking an Administration Assistant to support the diabetes service. The role involves providing high-quality administrative support, managing waiting lists, and ensuring effective communication with stakeholders. The ideal candidate will have strong interpersonal skills and experience in NHS systems.

Qualifications

• Experience in establishing new systems of work.
• NHS experience required.

Responsibilities

• Provide high-quality administrative support to the diabetes MDT.
• Manage paediatric psychology waiting list and book appointments.

Skills

Interpersonal

Communication

Listening

Task prioritization

Initiative

Education

Good educational background

Tools

Oracle

IT systems

Job description

Go back Cwm Taf Morgannwg University Health Board

Administration Assistant

The closing date is 21 May 2025

The post holder will make a significant contribution to the success of the diabetes service of Cwm Taf Morgannwg University Health Board by providing high-quality administrative support to the multi-disciplinary team (MDT). The post will be part of the administrative team but will take general direction and day-to-day work from the diabetes MDT.

The postholder will be responsible for a range of secretarial and administrative duties including management of the paediatric waiting list, booking patients, typing letters, stock ordering via Oracle, updating paediatric diabetes information systems, and corresponding with a range of stakeholders.

Main duties of the job

The post holder will support the diabetes service by providing high-quality administrative support to the MDT, including secretarial support to the clinical psychologist for paediatric diabetes and general administrative duties.

This role involves managing the paediatric psychology waiting list, booking appointments, typing correspondence, stock management, updating information systems, and stakeholder communication.

About us

Cwm Taf Morgannwg University Health Board is part of NHS Wales, providing primary, secondary, and community health services to around 450,000 people across Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf.

Our core values are:

• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team

Approximately 80% of our 15,000 staff live locally, making them integral to our communities.

Job responsibilities

A full job description and person specification are attached within the supporting documents or can be viewed by clicking 'Apply now' to see in Trac.

Person Specification

Skills

• Interpersonal, communication, and listening skills
• Task prioritization
• Initiative

Experience

• Establishing new systems of work
• NHS experience
• Oracle proficiency

Knowledge

• Understanding of administrative processes
• Good educational background
• IT systems knowledge
• Medical terminology
• NHS systems familiarity
• Typing or equivalent experience

Disclosure and Barring Service Check

This role requires a DBS check under the Rehabilitation of Offenders Act (Exceptions Order) 1975, with a submission for disclosure made to the DBS to check for previous convictions.

Cwm Taf Morgannwg University Health Board

Salary: £24,433 to £26,060 per annum, pro-rata.