Administration and Neighbourhood Support Assistant

Thames Valley Police; Reading; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

24 days annual leave

Flexible working

Bank Holidays

Local government pension scheme

Lifestyle discounts

Career development opportunities

Job summary

Thames Valley Police in Reading is seeking an Administration and Neighbourhood Support Assistant. The role focuses on creating engaging content to connect with communities, while handling a range of administrative tasks and supporting the Command team with travel arrangements and schedules.

We offer a comprehensive benefits package including 24 days annual leave (pro-rata for part time), flexible working, pension options and career development opportunities.

Qualifications

• Good literacy and numeric skills required.
• Experience with computer applications including databases and Microsoft Office.

Responsibilities

• Perform administrative tasks including minute and action/note taking.
• Update action plans, registers and logs; arrange meetings and travel with appropriate accommodations.
• Handle day-to-day inquiries with clear communication across internal and external stakeholders.

Skills

Literacy skills

Numeric skills

Microsoft Office

Education

Good standard of education

Tools

Databases

Microsoft Office

Job description

Administration and Neighbourhood Support Assistant

Department Neighbourhood Policing Team

Location Reading

Rank/Grade TVP Broad Band 2E

Band 2E, circa £28,410 per annum, plus benefits

Part/Full Time Full Time - All roles are available for flexible working including job sharing and part-time unless there are legitimate operational / business reasons why this cannot be accommodated

Engaging with our communities has never been more important and challenging ourselves to find new innovative ways to build trust and interest in the work we’re doing is a priority. A big function of this role will be creating content that really connects with the communities we police. We’re looking for someone who can tell our stories in a clear, honest, and engaging way - content that helps build trust, encourages real conversations, and shows people who we are and what we’re doing for them. Your work will help make sure our messages feel genuine and relatable, so people are more likely to get involved, speak up, and feel confident in their local police.

Duties will include a range of administrative tasks including minute and action/note taking, updating action plans, registers and logs, arranging meetings and appointments for Command team members, including travel and accommodation where appropriate and dealing with day to day enquires.

A good standard of education is required with excellent literacy and numeric skills. Recent experience of working with computer applications is required, including databases and Microsoft Office applications with a willingness to learn new programmes. Excellent written and oral communication skills are required with the ability to communicate at all levels of the organisation and externally with the public or partner agencies. Good organisational skills are essential with the ability to work under pressure and meet deadlines whilst using your own initiative.

As part of the Thames Valley Police family you will enjoy a fantastic range of benefits including 24 days annual leave per annum, pro-rata for part time (plus Bank Holidays), flexible working conditions, a wide range of lifestyle discounts, career development opportunities and have the option to join a local government pension scheme. For more information on our benefits, please visit the supporting you page, via the link at the bottom of the advert.

The closing date for enquiries and receipt of completed applications is Sunday 8th November 2026.

At Thames Valley Police (TVP) we work together to protect our communities. Whether as an officer, staff member or volunteer, you will make a difference and play an important role in helping achieve our mission. As you take on a role with pride and confidence, you will be supported, developed and valued, ensuring you can be at your best in the service of our communities.

Working Smart. You will be joining an organisation that strives to improve every day. In the post-pandemic era this means changing the way we work and deliver our services, which brings a number of benefits including a more flexible and capable workforce.

SupportingYou. Your wellbeing and safety is at the heart of all we do. Whilst you are doing the work that matters, we’ll be supporting you via a wide range of Wellbeing services, partnerships and initiatives. We have a number of active staff support networks and buddy schemes which you will have access to and can be involved with.We are committed to building a workforce that better reflects the communities we serve and an inclusive culture that not only values, but finds strength in difference. We also offer a comprehensive range of benefits and discount schemes, some provided directly by the organisation and others via partnerships including Blue Light card. Learn more about how we will be Supporting You.

Developing You. We promote a culture where your continuous professional development and learning is actively encouraged and where people have the opportunity, and responsibility, to achieve their full potential.

Vetting. All posts require a level of Police Vetting as per the National Vetting Code of Practice. The residency requirement is necessary to enable all applicants to be checked in an equitable manner. Thames Valley Police will allow applicants to apply who do not necessarily reach the criteria as long as they have proven UK residency and supporting evidence where necessary. Applications will be considered on a case by case basis. Please familiarise yourself with our AI Guidance for Applicants - TVP Careers