Admin Team Leader

AO; Stoke-on-Trent; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the retail sector is looking for an Admin Team Leader to manage day-to-day operations and stock processes within their inventory team. The ideal candidate will possess strong leadership skills, a methodical approach to problem-solving, and be able to work under pressure. You will play a key role in ensuring that all operations run smoothly and that your team follows the best practices.

Benefits

At least 5% contribution pension scheme

Healthcare Cashback Scheme

Attendance Bonus

Enhanced Maternity, Paternity and Adoption Packages

Employee of the month awards

Make a difference days (x2 fully paid charity days a year)

Share-save Scheme

Qualifications

• An in-depth understanding of our Inventory operation.
• Experience of working to deadlines and motivating others.

Responsibilities

• Allocate and supervise daily tasks and team briefings.
• Identify inventory issues and escalate them.
• Monitor and update the skills matrix while implementing training plans.

Skills

Confident with a fair and consistent approach to people management

Good communication with all levels of management

Strong time management

Problem solves independently

Professional and calm under pressure

Organised and Methodical

Tools

Microsoft Excel

Warehouse Management System

Job description

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As Admin Team Leader, you will be responsible for both the day-to-day management of your team and the management of stock and processes.

Our Admin Team Leader will ensure that their team are following the correct processes, identify gaps and knowledge and skills and ensure their team is trained and following best practice. You will provide support in your area, which will include Goods In, Stock Control and PI.

Here's What You Can Expect To Be Doing

Our Admin Team Leader will be expected to:

• Allocate and supervise daily tasks as well as briefings with your team
• Fully understand all areas of the department including Goods In, Stock Control and PI
• Identify inventory issues, and escalate to Operations and Warehouse Management
• Complete HR functions including
• Disciplinaries, welfare meetings, RTW meetings and performance management
• Monitor and update the skills matrix, identify training gaps, and implement a training plan
• Actively seek to resolve stock issues including pick exceptions and recoveries
• Ensure that all stock in the red area does not exceed 24 hours
• Keep all permanent and agency timesheets up to date and accurate
• Monitor incomplete Goods In records, and drive warehouse/goods in to resolve
• Daily reporting on stock position and stock variances
• Actively support team, and provide a professional presence within Inventory

A Few Things About You

You will be able to work under pressure, and able to prioritise to ensure that key objectives are met. You must have an attention to detail required when handling large amounts of information, and have a methodical approach to solving problems.

Skills

• Confident with a fair and consistent approach to people management
• Professional and calm under pressure
• Problem solves independently
• Good communication with all levels of management
• Strong time management
• Organised and Methodical

Technical

• PC literate and proficient in Microsoft Excel and Outlook
• Warehouse Management System
• Manage daily performance (red area, PI processing)

Experience

• An in-depth understanding of our Inventory operation
• Experience of working to deadlines and motivating others
• Experience of logistics/warehouse environment
• Able to analyse information in a timely manner
• Ability to manage fluctuating workloads

A Bit About Us

We may have started small, but we’ve always had very big ideas. We launched in 2000 and we just haven’t stopped; a years’ worth of achievements always seems more like three at AO.

Our customers and now our biggest advocates, and we’ve made millions of them happy. We’ve even launched in new territories throughout Europe. Sometimes we have to pinch ourselves.

But, we’re determined to be the best electrical retailer in Europe, and for that, you need to be driven. We need to be bold enough to try new things, and smart enough to see them through. We need to care about people, and we always like to have a little fun as we do it.

As an AO employee you can take full advantage of our benefits package. As well as fundamental benefits, like pensions and holidays, we have designed our "AO Perks" to help you out financially, make your work life a little easier or make your home life a lot more fun.

· At least 5% contribution pension scheme

· Healthcare Cashback Scheme

· Attendance Bonus

· Enhanced Maternity, Paternity and Adoption Packages

· Employee of the month awards

· Expression of wish service

· Make a difference days (x2 fully paid charity days a year)

· Share-save Scheme

To see all our benefits and perks, visit our AO Benefits page.