Admin Officer - Pause Birmingham (6266)

The Children'S Society; Birmingham; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Enhanced maternity/paternity leave

Pension matching up to 8%

Free counselling service

Skills development opportunities

2 days of paid volunteering per annum

Job summary

The Children’s Society in Digbeth, Birmingham, is seeking an organised Administrative Support to join the Pause service. This 21-hour-per-week, in-office role offers varied data and records duties with a strong focus on confidentiality.

You will support the NOM, Clinical Lead, and managers with admin systems, data reports and routine financial/documentation tasks. Shift days are flexible, with Tuesday and Wednesday most likely, and funding is in place until 31st March 2026.

Qualifications

• Ability to keep accurate records and maintain confidentiality
• Assist in preparing data methodologies and phasing for funder reports
• Develop and maintain comprehensive admin systems

Responsibilities

• Keep accurate records and compile service user databases and spreadsheets while maintaining confidentiality
• Assist the Impact and Performance Analyst to provide data reports to the NOM and Area Director
• Support development and maintenance of admin systems
• Support the Operations Support Manager in producing financial, business and admin reports
• Ensure continuity of service in case of staff absence
• Provide general admin support including word processing, data input and updating confidential records

Skills

Administrative support

Record keeping

Data reporting

Confidentiality

MS Office

Tools

MS Office

Job description

Permanent with Funding until 31st March 2026

21 hours per week - in Office.
Shift pattern flexible - but Tuesday and Wednesday most likely.

£13,879.20 pro-rata

Location: Digbeth, Birmingham City Centre

Benefits include but not limited to:

• Enhanced maternity/paternity leave
• We match up to 8% pension
• Free counselling service
• Opportunities to develop and widen your skills
• 2 days of paid volunteering time per annum to support another part of the organisation

About us:

The Children’s Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

Our Youth Impact domain creates impact for children and young people. With highly skilled and experienced staff working across England and Wales, we provide direct support to children, young people, parents and carers, as well as conduct research and influence Government to make changes. We also provide training for professionals. Our value driven team change the lives of children in this country for the better — and with your help and expertise, tomorrow we can support even more.

About the role:

To work with our Pause service in Digbeth Birmingham, to provide efficient and well-ordered administrative support to the National Operation Manager (NOM), Clinical Lead, Service Managers and team colleagues and day to day operations of the service.

Key skills and experience:

The required skills and competencies for this role are:

• Keep accurate records and compilation of service user databases and spreadsheets whilst ensuring that The Children’s Society’s confidentiality policy is maintained.
• Assist the Impact and Performance Analyst to provide data reports to the NOM and Area Director as necessary by helping in the preparation of data methodologies and phasing plans to enable completion of Funder Reports.
• Supporting the development and maintenance of comprehensive admin systems.

• Support the Operations Support Manager in the production of financial, business and administrative reports for the service.
• Support continuity of service to project in the event of staff absence.
• Other administrative support including word processing, data inputting and updating confidential records.

Closing date:

Midnight on Thursday 12th November 2026.

Please note that this vacancy may be closed earlier if we receive a sufficient number of applications.

Interviews:

Date to be confirmed.

The Children’s Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 5 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.

In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.

AI tools can support your application but only when used appropriately. You’re welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.

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