Admin Officer - Pause Birmingham

The-Children; Birmingham; Sur place; GBP 15 000 - 21 000; Temps partiel

Avantages offerts par ce poste

Enhanced maternity/paternity leave

Pension match up to 8%

Free counselling service

2 days paid volunteering time per year

Opportunities to develop skills

Résumé du poste

The Children’s Society is seeking a proactive administrator to support the Pause service in Digbeth, Birmingham. You will keep accurate records, help prepare data reports, and maintain admin systems for the NOM, Clinical Lead, and Service Managers.

The role is 21 hours per week, in office, with flexible shifts around Tuesday and Wednesday. You'll join a values-led team committed to safeguarding children, with benefits including enhanced leave, pension match, and volunteering days.

Qualifications

• Keep accurate records and ensure confidentiality.
• Assist the Impact and Performance Analyst to prepare data reports.
• Develop and maintain comprehensive admin systems.

Responsabilités

• Keep accurate records and compilation of service user databases and spreadsheets while maintaining confidentiality.
• Assist in preparing data methodologies and phasing plans to enable funder reports.
• Support development and maintenance of admin systems.

Connaissances

Record keeping

Data reporting

Admin support

Data entry

Confidentiality

Description du poste

Permanent with Funding until 31st March 2026

21 hours per week - in Office.
S hift pattern flexible - but Tuesday and Wednesday most likely.

Location:Digbeth, Birmingham City Centre

Benefits include but not limited to:

• Enhanced maternity/paternity leave
• We match up to 8% pension
• Free counselling service
• Opportunities to develop and widen your skills
• 2 days of paid volunteering time per annum to support another part of the organisation

About us

The Children’s Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

Our Youth Impact domain creates impact for children and young people. With highly skilled and experienced staff working across England and Wales, we provide direct support to children, young people, parents and carers, as well as conduct research and influence Government to make changes. We also provide training for professionals. Our value driven team change the lives of children in this country for the better — and with your help and expertise, tomorrow we can support even more.

About the role

To work with our Pause service in Digbeth Birmingham, to provide efficient and well-ordered administrative support to the National Operation Manager (NOM), Clinical Lead, Service Managers and team colleagues and day to day operations of the service.

Key skills and experience

The required skills and competencies for this role are:

• Keep accurate records and compilation of service user databases and spreadsheets whilst ensuring that The Children’s Society’s confidentiality policy is maintained.
• Assist the Impact and Performance Analyst to provide data reports to the NOM and Area Director as necessary by helping in the preparation of data methodologies and phasing plans to enable completion of Funder Reports.
• Supporting the development and maintenance of comprehensive admin systems.

It would also be an advantage if you have any of the following skills and competencies:

• Support the Operations Support Manager in the production of financial, business and administrative reports for the service.
• Support continuity of service to project in the event of staff absence.
• Other administrative support including word processing, data inputting and updating confidential records.

Closing date

Mi dnight on Thursday 12th November 2026.

Interviews

Date to be confirmed.

Please note that this vacancy may be closed earlier if we receive a sufficient number of applications.

The Children’s Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 5 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.

In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.

AI tools can support your application but only when used appropriately. You’re welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.

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