Admin Officer

Virtual Bridges; Rugeley; On-site; Full time

Job summary

A leading public sector agency is seeking an Admin Officer for full-time employment in Rugeley. Responsibilities include managing calls, handling admin processes, and enforcing fines. Previous admin experience and Excel proficiency are essential for success in this role. Training will be provided.

Qualifications

• Experience with Excel is essential.
• Previous administration experience is required.
• Customer service skills are desirable.

Responsibilities

• Taking calls and handling challenging queries.
• Managing admin processes including correspondence and reports.
• Reviewing accounts and general enforcement work.

Skills

Excel

Customer Service

Education

Previous Administration Experience

Job description

Sector: Public Sector, Government role, ongoing temporary

Role: Admin Officer

Location: Rugeley

Hours & Pay: Full Time, Monday to Friday - £12.36 per hour for the first 12 weeks, rising to £12.53 per hour in the 13th week of employment.

Responsibilities

1. Taking calls, and dealing with challenging queries
2. Dealing with admin processes including correspondence, write offs, reports and checks
3. Reviewing accounts
4. Managing fines enforcement cases
5. General enforcement work

Person Specification

1. Must have, and be able to demonstrate, experience with Excel
2. Previous administration experience
3. Customer service experience (desirable)

In house training will be provided.

If successful, you will need to provide three years of referencing information as well as consent for Brook Street to conduct a disclosure check.

If this role matches your skill set and you are interested, please apply online today!

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.