Admin / Hospitality Coordinator

Sodexo; Stevenage; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Free meals onsite

Free parking

Free shuttle bus from Stevenage train/

Sodexo employee benefits package

Job summary

Sodexo is recruiting an Admin / Hospitality Coordinator for the GSK Stevenage site to support hospitality services and deliver high-quality admin support.

This full-time role (37.5 hours, Mon-Fri) offers on-site meals, parking, a shuttle from Stevenage station, and access to Sodexo benefits, with opportunities for career development.

You will coordinate events, manage bookings and invoices, monitor stock and records, and train teammates on new systems to ensure smooth guest experiences.

Qualifications

• Strong administrative and organisational abilities.
• Excellent communication and customer service skills.
• Proficient in Excel and Word; comfortable with data and records.

Responsibilities

• Coordinate hospitality events, meetings and catering services.
• Manage bookings, emails, invoices and purchase orders.
• Support excellent customer service and guest experiences.
• Manage systems including Eprofit, Kronos and Kappture.
• Monitor stock, finance records and hospitality paperwork.
• Troubleshoot system issues and liaise with IT when required.
• Support and train colleagues on new systems and technology.
• Respond professionally to customer enquiries and complaints.

Skills

Administrative

Customer service

Excel

Word

Communication

Attention to detail

Problem solving

Tools

Eprofit

Kronos

Kappture

Job description

Admin / Hospitality Coordinator at GSK Stevenage, Gunnels Wood Road, SG1 2NY Stevenage | Corporate Services

Full time37.5 hours per weekMonday to Friday£14 per hourFree meals onsite and parkingFree shuttle bus from Steveange train stationSite Specific BenefitsOpportunities for career developmentPlus our Sodexo employee benefits package

We're looking for an organised and customer-focused Admin / Hospitality Coordinator to support the smooth running of hospitality services and provide high-quality administrative support.

What you'll do

• Coordinate hospitality events, meetings and catering services
• Manage bookings, emails, invoices and purchase orders
• Support excellent customer service and guest experiences
• Manage systems including Eprofit, Kronos and Kappture
• Monitor stock, finance records and hospitality paperwork
• Troubleshoot system issues and liaise with IT when required
• Support and train colleagues on new systems and technology
• Respond professionally to customer enquiries and complaints

What you'll bring

• Strong administrative and organisational skills
• Excellent communication and customer service skills
• Good working knowledge of Excel and Word
• Confidence using systems and technology
• Good attention to detail, particularly with invoices and records
• Ability to manage multiple priorities and work to deadlines
• Awareness of Health & Safety, GDPR and confidentiality

You’ll need to be flexible to support the needs of the business, particularly during busy periods and events.

Why Sodexo?

Join a team where your organisation, customer service and problem-solving skills will make a real difference to the day-to-day hospitality experience.

Sodexo reserves the right to close this advert early if we receive a sufficient number of applications.