Admin & Data Coordinator - Flexible Hours & Growth

Leicester Bus Partnership; Leicester; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Flexible working

Bus/train discounts

Generous annual leave

Job summary

Leicester City Council is seeking an Admin and Business Support Officer (Level C) to provide essential housing service support. The role is full time (37 hours per week) with flexibility to cover varying hours, including potential outside hours as needed.

You will develop and maintain processes, respond to inquiries by phone and email, and ensure data integrity across databases and documents, while upholding data protection and internal procedures.

Qualifications

• Proficient in standard IT tools (Word/Excel/Email) and web access.
• Strong written and verbal communication with a customer service focus.
• Ability to input data accurately and manage databases with attention to detail.

Responsibilities

• Develop and maintain service processes and records to corporate standards.
• Respond to telephone enquiries and emails, resolving queries promptly.
• Take minutes and action points for meetings; support documentation and reporting.

Skills

Communication

Customer service

Data entry

Organisation

Time management

Tools

Word

Excel

Email

Websites

Job description

Leicester City Council is seeking an Admin and Business Support Officer (Level C) to provide essential housing service support. The role is full time (37 hours per week) with flexibility to cover varying hours, including potential outside hours as needed.

You will develop and maintain processes, respond to inquiries by phone and email, and ensure data integrity across databases and documents, while upholding data protection and internal procedures.