Admin Clerk (with light warehouse duties)

Swissport; Belfast City District; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Tech Scheme

Ikea discount

Cycle to work

Job summary

Swissport UK&I is seeking enthusiastic team members to join the Cargo team in a multi-functional role that blends warehouse and office duties. You will handle air cargo, complete administrative tasks, and provide customer service support as needed.

The role requires flexibility across shifts, a strong focus on safety and procedures, and readiness to work in a busy aviation environment. Interviews are held remotely via Teams.

Qualifications

• GCSEs or equivalent required.
• Strong communication and written skills in English.
• IT literacy and ability to learn airline systems.

Responsibilities

• Handle and move air cargo in the warehouse.
• Load and unload freight safely.
• Complete office tasks: customs paperwork, invoicing, data entry.
• Provide reception and customer service support when required.
• Follow safety, security, and SOPs.

Skills

Communication skills

English proficiency

IT literate

Driving licence

Teamwork

Self-motivated

Customer service

Weather resilience

Education

GCSEs or equivalent

Job description

Swissport UK&I are looking for enthusiastic team members to join our Cargo team.

This is a multi-functional role that involves a combination of warehouse and office-based duties. You will spend time working in both environments, so flexibility is essential.

Your responsibilities may include:

• Handling and moving air cargo within the warehouse.
• Loading and unloading freight safely.
• Completing office-based administrative tasks, including customs documentation, invoicing, and data entry.
• Providing basic reception and customer service support when required.
• Following all company procedures, safety standards, and security requirements.

This role is ideal for someone who enjoys a varied working day and is happy to work in both a warehouse and an office environment.

Pay - £26422.50 Yearly and £13.55 Hourly

Interviews will be held remotely on Teams. Afterwards you may be required to meet our station manager in Person at BFS international.

Responsibilities

• Loading and unloading air cargo onto vehicles and storage area
• Preparing and palletize cargo as needed
• Ensuring paperwork related to the cargo is correct
• Assuring proper handling and delivery of cargo and operation of related equipment
• Following Dangerous Goods Requirements and Regulations
• Delivering air cargo to appropriate recipient if required
• Providing special handling of live animals as required
• Driving and/or operate specialist equipment which may include vans, fork lift trucks, cargo dollies/trailers.
• Offloading trucks.
• Reporting all equipment malfunctions to the appropriate supervisor/manager
• Complying with all relevant legislation and airport authority and carrier security requirements
• Complying with Swissport Standard Operating Procedures (SOP’s)
• Maintaining the highest standards of safety and security at all times
• Basic Customs Clearance Process
• Cash Invoicing
• Acceptance of high value goods such as radioactive goods, live animals or dangerous cargo.
• Reception duties including but not limited to greeting clients and visitors, answering telephone queries, sorting post, filing etc.
• Complying with all relevant legislation as well as airport authority and carrier security requirements
• Complying with Swissport Standard Operating Procedures (SOP’s)
• Operating any necessary machinery
• Additional warehouse duties as required

Qualifications

• In possession of at least three GCSE's or equivalent
• Flexible to work a variety of shifts (days, evening, nights, weekends, and public holidays)
• Ability to speak and understand the English language
• Ability to travel to the airport at times where public transport is not available
• Excellent communication skills (written and verbal)
• Must be IT literate and able to learn airline specific computer systems
• Ability to follow processes and procedures and apply flexible approach when required
• Willingness to work in inclement weather if required
• Able to demonstrate good customer service
• Commitment to continuous improvement
• S elf-motivated and able to work independently
• Able to work in a manual environment and repeatedly lift up to 32kg throughout a shift
• Able to work as a team in a fast paced environment
• A full driving licence
• Previous experience working in an aviation environment desirable

Benefits

• Tech Scheme - Own new tech over 12 monthly payments interest free
• Ikea - Furnish your home for less paid over 12 monthly payments deducted from your salary
• Electric Car Salary Sacrifice (subject to requirements)
• Cycle to work Scheme
• Holiday Purchase
• Medicash Health plan
• EAP service
• Standby Flights - Fly to certain destinations at a fraction of the cost
• Eyecare Vouchers
• Costco membership available to purchase
• Cashback on shopping with 100's of retailers
• Free mortgage advice
• Gym Discounts at PureGym
• 25% off at aspire lounges
• Paid volunteering day for your local community