Admin & Clerical Officer - Radiology

Isle of Wight NHS Trust; Carisbrooke; On-site; GBP 23,000 - 28,000; Part time

Benefits offered by this job

Onsite day nursery

Cycle-to-work scheme

Discounts at local gyms

Job summary

The Isle of Wight NHS Trust is seeking an Admin & Clerical Officer in Radiology at Band 2. This part-time, permanent role involves reception and clerical duties within the Diagnostic Imaging Department, handling enquiries and maintaining records with high discretion and initiative.

You will enter requests in CRIS, support patient bookings, and assist with post distribution while delivering compassionate care in a busy environment.

Qualifications

• Literate and numerate to GCSE level.
• Experience of using various IT software.

Responsibilities

• Provide reception/clerical support to the Diagnostic Imaging Department.
• Handle telephone and in-person enquiries from patients and staff.
• Enter request forms onto the CRIS system and cover the reception desk.
• Book in patients and manage post, post-opening and distribution.

Skills

Communication

Prioritising workload

Working under pressure

Education

GCSE level

Tools

IT software

Job description

Main area Admin Grade Band 2 Contract Permanent: There is a specific rota pattern assigned to this role. the manager may change this subject to 1 months notice Hours Part time - 22.5 hours per week (See manager for full breakdown of rota.) Job ref 470-8282649-CJW

Employer Isle of Wight NHS Trust Employer type NHS Site ST MARYS HOSIPTAL Town NEWPORT Salary £25,272 pro rata, per annum Salary period Yearly Closing 23/09/2026 23:59

Admin & Clerical Officer - Radiology

Band 2

Job overview

We are recruiting for an Admin & Clerical Officerwho wishes to join #TeamIOWNHS. You should share our passion and drive to ensure that our patients and staff receive quality and compassionate care.

The new CDC centre has the ability to deliver joined up diagnostic care, and with increased capacity this will ensure our patients will have faster access to treatment, earlier diagnosis, and improved outcomes.

By becoming part of our team, you will have the opportunity to work in innovative ways and play a central role in how we improve patient pathways, delivering the right test, at the right time, in the right place.

We are looking for a highly motivated individuals to provide comprehensive reception/clerical support to the Diagnostic Imaging Department using a high level of initiative and discretion.

Excellent communication skills are vital as the post-holders will be required to liaise directly with patients, consultants and other hospital/external colleagues face-to-face, on the telephone and in writing.

Main duties of the job

The role involves being able to process all telephone enquiries from GPs and departments within this hospital for Radiology appointments and availability of examination reports.

The successful candidate will deal with patient and general enquiries, both in person and on the telephone, keeping relevant records.

You will be required to enter request forms onto the CRIS system and cover the reception desk, booking in patients and dealing with enquiries and o pening and distributing the post for the department.

The role will also include assisting patients with the purchase of images, burning CDs/DVDs and s ending images to other hospitals using the IEP system.

This role requires a willingness to work as part of a team as well as the ability to work unsupervised.

The ability to work under pressure, pay attention to detail and have excellent organisational skills are also necessary to manage the pressures of a very busy role.

We are passionate about providing excellent CARE, which is why our values areCompassion,Accountable,Respect andEveryone counts. Our mission is to make sure that our community is at the heart of everything we do and that we hold our values across all our services.

We are committed to endorsing inclusion, diversity and multiculturalism throughout out services and as such, our procedures and policies ensure that applicants are always treated fairly throughout the recruitment process.

Working for our organisation

We serve a population of approximately 150,000 residents, making the services we offer variable and personalised with a flexible approach to our service users.

Working for our Trust brings a variety of benefits, including an onsite day nursery, cycle-to-work scheme, discounts at local businesses and gyms, and the opportunity to hire Trusts beach hut in Ryde. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.

The Isle of Wight is a unique and stunning gem located off the South Coast of England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes. London can be reached in 90 minutes by rail from Southampton or Portsmouth. The island offers an amazing coastline with beautiful countryside, year-round events, festivals and award-winning attractions.

Detailed job description and main responsibilities

Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.

For an overview of the main duties of the role please see the 'Job Description and Main Responsibilities' section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.

Person specification

• Experience of activities relevant to the post
• Experience of prolonged use of VDU, requiring concentration at all times

Qualifications

• Literate and numerate to GCSE level
• Experience of using various IT software

Experience

• Experience of role related keyboard skills
• Experience of working in an office environment

Physical

• Experience of working in a team and on own initiative

Abilites

• Experience of prioritising workload and working under pressure

Communication

• Experience of communication with all levels of staff / clients

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.