Admin Assistant

Rochdale Council; Rochdale; On-site; GBP 22,000 - 23,000; Full time

Job summary

Rochdale Council in Rochdale is seeking an experienced school administrator to join our busy office team and take ownership of attendance processes within a welcoming primary school environment.

The role involves daily attendance monitoring, liaising with parents and carers, processing term-time leave requests, maintaining CME records and supporting safeguarding. The post requires good organizational and communication skills and a commitment to inclusion.

Qualifications

• Experience in a school/educational setting preferred.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and manage competing priorities.

Responsibilities

• Monitor and manage pupil attendance on a daily basis, ensuring accurate and effective use of Arbor.
• Communicate professionally with parents and carers to support attendance and minimise absence.
• Administer term-time leave requests in line with guidance and policy.
• Maintain CME records and related documentation.
• Collate attendance data and identify trends with welfare and school leaders.
• Prepare documentation for fixed penalty notices and liaise with Local Authority where required.
• Contribute to safeguarding by responding to attendance concerns.

Skills

Attendance management

Family communication

Attention to detail

Safeguarding

Time management

Tools

Arbor (attendance system)

Job description

Grade: Grade 3 (SCP 5 - 6)

Contract Type: Permanent

Hours: 37 Hours Per Week

Working Pattern: Term Time Only

Actual Salary: £21,907 - £22,254

Interview Date: w/c 28th September 2026

Administration Assistant

Join our Office Team

We are seeking an experienced school administrator to join our friendly and efficient office team. The role will include all the administration duties of a school office with key ownership of the attendance process for pupils.

This is a busy and varied role at the heart of our school, working with parents, children and school colleagues.

Key Responsibilities

• Monitor and manage pupil attendance on a daily basis, ensuring accurate and effective use of Arbor.
• Communicate professionally and sensitively with parents and carers to support good attendance and minimise pupil absence.
• Administer procedures relating to requests for leave during term time in line with statutory guidance and school policy.
• Maintain accurate records and complete documentation relating to Children Missing Education (CME).
• Collate, monitor and analyse attendance information, working closely with the Children's Welfare Officer and school leaders to identify trends and implement appropriate actions.
• Prepare and issue documentation relating to fixed penalty notices and liaise effectively with the Local Authority and other agencies where required.
• Contribute to the school's safeguarding culture by recognising and responding appropriately to attendance concerns.

We Are Looking for Someone Who:

• Has experience of working in an educational setting, ideally within a primary school.
• Has a good understanding of attendance procedures and their crucial link to safeguarding and pupil welfare.
• Is highly organised, accurate and able to manage competing priorities effectively.
• Has excellent communication and interpersonal skills, with the ability to build positive relationships with families and external agencies.
• Is resilient, proactive and able to work both independently and collaboratively as part of a team.
• Demonstrates a commitment to inclusion and ensuring the best outcomes for all children.

What We Offer

• The opportunity to make a genuine difference to the lives of children and families.
• A supportive and welcoming office team committed to continuous improvement and excellent service for our school community.
• Ongoing professional development and opportunities to further enhance your skills and knowledge.
• The chance to work within a school that is committed to inclusion, aspiration and achieving the very best for every child.
• A caring and collaborative environment where your contribution is valued and recognised.

Our school is committed to safeguarding and promoting the welfare of children. This post is subject to an enhanced DBS check and satisfactory pre-employment checks.

If you are passionate about improving attendance and want to work in a lively office where no two days are the same, we would love to hear from you.

Closing Date: 21st September 2026

Interviews: Week beginning 28th September 2026

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

Appointment to this post is subject to an enhanced Disclosure and Barring and background check

The ability to converse at ease with customers and service users and provide advice in accurate spoken English is an essential requirement of this post.

Applicants are advised that by applying for this position they are declaring that they are not subject to any immigration controls or restrictions that prohibit them undertaking work in the UK, and that they are able to provide proof of their Right to Work in the UK if they are invited to attend an interview.

The school will carry out an online search as part of their due-diligence for all shortlisted candidates in line with Keeping Children Safe in Education 2025.