Ad-Hoc Receptionist

Confidential; Leiston; On-site; GBP 17,000 - 19,000; Full time

Job summary

Confidential in Leiston is seeking an Ad Hoc Receptionist to provide essential front-of-house coverage during absences. You will greet visitors, handle enquiries, answer calls, and maintain a professional reception area.

The role offers flexible, ad hoc hours Monday to Friday with an expected start around 08:30. It suits an organized, friendly candidate who can step in at short notice to ensure reception runs smoothly.

Qualifications

• Previous reception or customer service experience.
• Strong communication skills, being confident, polite and able to handle enquiries professionally.
• Comfortable stepping in at short notice and working flexibly.
• Basic IT proficiency, able to use email, phone systems and simple software.

Responsibilities

• Helping with general enquiries, acting as the first point of contact for visitors, callers and customers.
• Housekeeping of the reception area, keeping the area tidy, organised and presentable at all times.
• Ensuring a professional, friendly and efficient service is delivered consistently.
• Ad hoc cover providing flexible support to cover sickness and absence, with a minimum of 25 days per year.

Skills

Reception experience

Customer service

Communication skills

Flexibility

IT basics

Job description

Receptionist
LOCATION: Leiston
PAY: £12.71 per hour
TERM: Ad-hoc - Minimum of 25 days per year as required
HOURS: Cover will be between Monday and Friday; 08 30

Hales Group are recruiting for an Ad Hoc Receptionist to support our well established client in Leiston, providing essential front of house cover during absences. This role is ideal for someone organised, friendly and confident, who enjoys variety and can step in at short notice to ensure reception services run smoothly.

As an Ad Hoc Receptionist, you will be the welcoming face of the organisation, handling enquiries, maintaining a professional reception area and supporting day to day front of house operations.

Key Responsibilities

• Helping with general enquiries, acting as the first point of contact for visitors, callers and customers.
• Housekeeping of the reception area, keeping the area tidy, organised and presentable at all times.
• Ensuring a professional, friendly and efficient service is delivered consistently.
• Ad hoc cover providing flexible support to cover sickness and absence, with a minimum of 25 days per year.

Essential Skills & Experience

• Previous reception or customer service experience.
• Strong communication skills, being confident, polite and able to handle enquiries professionally.
• Comfortable stepping in at short notice and working flexibly.
• Basic IT proficiency, able to use email, phone systems and simple software.

Why work for Hales Group?

All of our Consultants are committed and experienced in what they do and have been operating in Lowestoft for many years. We treat candidates as our customers and aim to find the right job solution for you.

Hales Group Ltd collects and keeps information from applicants so that we can monitor our recruitment process, ensure compliance with our Equal Opportunities policy, and, when appropriate, send you details of future job opportunities. We keep your name, address, and details of your application. If you do not want us to do this, please contact your local branch.