Ad Delivery Operations Lead (Campaigns & AI Tools)

Immediate; Greater London; Hybrid; GBP 41,000 - 50,000; Full time

Benefits offered by this job

25 days holiday

Hybrid working

Pension plan

Life Assurance

Wellbeing programs

Training & development

Flexible working hours

Cycle to work

Birthday leave

Job summary

Immediate, a publisher behind Radio Times, Good Food and BBC Gardeners World, seeks an Ad Delivery Operations Lead to own trafficking standards, QA and workflow improvements while working with the AI team to enhance campaign setup and optimisation.

You will manage end-to-end campaigns, troubleshoot GAM setups, and ensure high-quality delivery across the portfolio, blending hands-on delivery with strategic oversight.

Qualifications

• Proven experience in Ad Operations, ideally on the publisher side.
• Strong knowledge of Google Ad Manager: targeting, line items, forecasting, reporting and delivery optimisation.
• Experience managing simultaneous campaigns or projects, prioritising effectively and meeting deadlines.
• Analytical and problem-solving skills with ability to identify root causes.
• Experience testing and supporting development of AI tools.
• Understanding of how AI and automation can support workflows; know when human review is required.
• Knowledge of the programmatic ecosystem and ability to troubleshoot discrepancies.
• Basic HTML and confidence using browser developer tools are advantageous.
• Excellent attention to detail and accurate campaign delivery.
• Clear communication with developers, commercial colleagues and non-technical stakeholders.
• Proactive and collaborative approach; able to own standards and improve processes.
• Curious and adaptable with ongoing AI and digital advertising developments.

Responsibilities

• Own Ad Operations standards, quality and workflow across the delivery team.
• End-to-end management of campaigns: booking, setup, optimisation and reporting.
• Senior operational contact for setup, delivery and technical issues.
• QA and sign off complex or high value campaign setups.
• Troubleshoot campaign issues in GAM, ensuring correct assets are implemented.
• Update the AI development team on ongoing issues.

Skills

Ad operations experience

Campaign delivery & trafficking

Analytical thinking

Attention to detail

Communication

Collaboration

AI tool testing

Basic HTML

Browser developer tools

Tools

Google Ad Manager

AI tooling

HTML basics

Developer tools

Job description

Immediate, a publisher behind Radio Times, Good Food and BBC Gardeners World, seeks an Ad Delivery Operations Lead to own trafficking standards, QA and workflow improvements while working with the AI team to enhance campaign setup and optimisation.

You will manage end-to-end campaigns, troubleshoot GAM setups, and ensure high-quality delivery across the portfolio, blending hands-on delivery with strategic oversight.