Activities Team Member

Haven; Alloway; On-site; GBP 14,445 - 20,573; Full time

Benefits offered by this job

50% off on-park dining

20% discounts on Haven Holidays

Free access to facilities

Training and qualifications

Job summary

Haven is seeking an enthusiastic Activities Team Member to help run a variety of outdoor experiences for guests and owners. You’ll lead, guide, and support visitors during active experiences while upholding safety standards.

The role suits energetic individuals who love working with people and enjoy a fast-paced environment. DBS check is required, with inclusive training and career development opportunities provided.

Qualifications

• Positive attitude and enthusiasm for outdoor activities.
• Strong communication with guests of all ages.
• Commitment to safety guidelines and procedures.
• Experience in activities or customer service is beneficial but not required.

Responsibilities

• Set up, run, and take down daily activities ensuring safety and readiness.
• Engage with guests, provide guidance and encouragement during activities.
• Deliver safety briefings and explain how to use equipment safely.
• Assist guests with climbing walls, high ropes, archery and other activities, offering tips.
• Keep activity areas clean and well-maintained; report safety issues to leadership.

Skills

Positive attitude

Excellent communication

Safety awareness

Customer service

Job description

Position: Activities Team MemberType: Full-Time / Part-Time / SeasonalPay Rates: Up to £12.71 per hour depending on ageJoin our One Great Team here at Haven as an Activities Team Member where you’ll be at the forefront of delivering memories that last a lifetime to our guests and owners.We are seeking an enthusiastic and outgoing Activities Team Member. In this role, you’ll help deliver a variety of exciting activities for our guests. If you’re passionate about creating unforgettable memories and love working in an active, outdoor environment, this could be the role for you!Key ResponsibilitiesSupport the setup, operation, and take down of daily activities, ensuring everything is safe and ready for guests.Engage with guests of all ages, providing guidance, encouragement, and a friendly presence during activities.Deliver safety briefings and ensure guests understand how to use equipment safely, following park guidelines.Assist guests with climbing walls, high ropes, archery, and other activities, offering tips and encouragement.Ensure the activity areas are clean, organised, and well-maintained throughout the day.Report any equipment or safety issues to the appropriate leadership team.RequirementsA positive, energetic attitude with a love for outdoor and physical activities.Excellent communication skills and the ability to engage with guests of all ages.High attention to safety, with a commitment to following and enforcing safety guidelines.Flexibility to work shifts, including weekends, bank holidays, and evenings.Previous experience in a similar activity, sports, or customer service role is beneficial but not essential.This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work. To meet the qualifications and training requirements, candidates must be 18 years and over.What We OfferAn inclusive, supportive work environment.Comprehensive training and ongoing support.Career development opportunities, including fully funded qualifications.Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!How to ApplyWe’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.For support or adjustments during the application, contact us at: [e-mail]