Activities Shift Leader

Haven; Prestatyn; On-site; GBP 24,000 - 32,000; Full time

Job summary

Join a leading company in North Wales as an Activities Shift Leader, where you will inspire a team to deliver exceptional guest experiences through engaging activities. This role involves supervising team performance while ensuring compliance with safety regulations and company policies. A supportive and dynamic work environment awaits, complemented by attractive pay rates and opportunities for career development.

Benefits

Attractive pay with overtime opportunities

Comprehensive training and ongoing support

Career development opportunities

Exclusive team perks including discounts

Qualifications

• Experience in a Team Leader or Supervisor role preferred.
• First Aid at Work is desirable.
• Strong leadership and communication skills.

Responsibilities

• Lead and support the activities team by assigning tasks.
• Provide professional guest service, addressing complaints effectively.
• Ensure adherence to safety guidelines during activities.

Skills

Leadership

Communication

Customer Service

Job description

Join to apply for the Activities Shift Leader role at Haven

1 day ago Be among the first 25 applicants

Join to apply for the Activities Shift Leader role at Haven

Join our team at Presthaven Beach resort which sits on a scenic stretch of North Wales' Irish Sea coastline.

Shore Road, Gronant, Prestatyn North Wales LL19 9TT GBR

Job Details

Position: Activities Shift Leader

Type: Full-Time / Part-Time / Seasonal

Pay Rates: Up to £13.21 per hour depending on age

Join our One Great Team here at Haven as Activities Shift Leader, where you’ll play a key role in bringing fun and excitement to our guests through the delivery of a wide variety of activities across our park.

In this role, you’ll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You’ll inspire the team to provide fantastic guest experiences and high-quality standards. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.

Key Responsibilities

• Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
• Provide prompt, professional guest service, addressing complaints and special requests.
• Supervise and motivate the activities team, promoting a positive, fun, and safe work environment.
• Ensure all safety guidelines are followed during activities, including the proper use of equipment and adherence to activities guidance.
• Assist in training new team members on company policies and procedures.
• Participate in team duties while stepping up as the shift leader when assigned.
  
  

Requirements

• Experience as a Team Leader or Supervisor in an activity setting, sports or recreation role is preferred.
• First Aid at Work is desirable
• Strong leadershipand communication skills.
• Detail-oriented, especially when it comes to carrying out safety checks and following safety guidelines
• Committed to providing high-quality, customer-focused service.
• Flexibility to work weekends, evenings, and bank holidays as needed.
  
  

This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work. To meet the qualifications and training requirements, candidates must be 18 years and over.

What We Offer

• Attractive pay with overtime opportunities.
• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
  
  

How To Apply

To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.

If you require any assistance or reasonable adjustments during the application process, please contact us at: [e-mail]

Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Travel Arrangements

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