Activations Assistant Maternity Cover

Hugh Baird College; Liverpool; On-site; GBP 20,000 - 27,000; Full time

Benefits offered by this job

Generous holiday allowance

Flexible working options

LGPS Pension scheme

Medicash

Staff development

Job summary

Hugh Baird College is seeking an Activations Assistant on a maternity cover basis to support prospective students from application through enrolment. You will handle admissions queries, data entry, and event support in a busy Brand Marketing and Activations Team at Balliol Road, Liverpool.

The role is full-time (35 hours per week) and held at Hugh Baird College - Main Campus with a comprehensive benefits package and generous holiday.

Qualifications

• Experience in a high-volume, customer-focused environment.
• Experience using computerised systems for data input and retrieval.
• Excellent customer service and communication skills.
• Strong MS Office skills (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• Flexible and proactive approach to work.
• Commitment to equality, diversity and inclusion.

Responsibilities

• Act as the first point of contact for admissions enquiries via phone, email and other channels.
• Process student applications, interview outcomes and admissions information on College systems.
• Support applicants throughout the admissions and enrolment process.
• Assist with organising and delivering recruitment, admissions and enrolment events.
• Maintain accurate records and confidential student information.
• Produce basic reports and support UCAS records management.
• Welcome visitors and support campus tours and recruitment activities.
• Collaborate with curriculum teams to enhance the applicant experience.

Skills

Customer service

Data entry

MS Office

Communication

Teamwork

Flexibility

Equality & inclusion

Job description

Location: Hugh Baird College - Main Campus

Compensation: £23,890 / year

Application Deadline: 22 September 2026

Department: Marketing & Admissions

Location: Hugh Baird College - Main Campus

Compensation: £23,890 / year

Description

Activations Assistant (Maternity Cover)

Balliol Road Campus, Liverpool

Full-Time Maternity Cover (35 hours per week) expected to last until August 2027

40 days holiday + 8 bank holidays FTE

£23,890.31 per annum

Local Government Pension Scheme (LGPS)

Access to Medicash and many other staff benefits

Join an Outstanding Team

At Hugh Baird College, an Ofsted Outstanding provider, we are committed to inspiring, challenging, and transforming lives. Our students are at the heart of everything we do, and we foster a workplace where ideas are valued, creativity is nurtured, and professional growth is supported.

Be the First Step in a Learner's Journey

We are looking for a customer-focused and organised Activations Assistant to join our Brand Marketing and Activations Team on a maternity cover basis. This is an exciting opportunity to play a key role in supporting prospective students from application through to enrolment, ensuring they receive an outstanding experience throughout their journey with the College.

About the Role

As an Activations Assistant, you will provide administrative and customer service support within a busy admissions and recruitment environment. You will act as a first point of contact for applicants, parents, schools and stakeholders, helping to ensure all admissions processes run smoothly and efficiently.

Key Responsibilities

• Acting as the first point of contact for admissions enquiries via telephone, email and other communication channels.
• Processing student applications, interview outcomes and admissions information on College systems.
• Supporting applicants throughout the admissions and enrolment process.
• Assisting with the organisation and delivery of recruitment, admissions and enrolment events.
• Maintaining accurate records, filing systems and confidential student information.
• Producing basic reports and supporting data management activities, including maintaining UCAS records.
• Welcoming visitors and supporting campus tours and recruitment activities.
• Working collaboratively with curriculum teams and colleagues across the College to provide an excellent applicant experience.
• Supporting Open Events, Admissions Evenings, Learner
• Experience Days and other key College events, including occasional evening and weekend working.

Criteria

• Experience working in a high-volume, customer-focused environment.
• Experience using computerised systems for data input and retrieval.
• Excellent customer service and communication skills.
• Strong working knowledge of Microsoft Office applications, including Word, Excel and PowerPoint.
• The ability to work independently and as part of a team.
• A flexible and proactive approach to work.
• A commitment to equality, diversity and inclusion.

Please see the attached Person Specification for the full details for the criteria for this role.

Rewards and Benefits at Hugh Baird College

Generous holiday allowance

• Up to 50 days annual holiday allowance, excluding bank holidays.

Flexible Working

• We offer flexible working options depending on the business need, which can provide a better work-life balance for our employees.

Medicash

• Access to Medicash’s health plans which are designed to look after you and your family by boosting your access to treatment and support.

Pension Scheme

• You will have access to two of the best pension schemes in the country, the Teachers' or the Local Government Pension schemes, depending on your role with us.

Professional Development

• We are committed to providing continual professional development, with both formal and informal opportunities designed to enhance your skills, knowledge and career growth.

Industrial Commercial Updates

• Our teachers receive 35 hours per year to choose a commercial operation to visit with a view to bringing new innovative ideas back to the College.

Reward and Recognition

• Our 'Get Recognised' employee reward scheme enables continuous acknowledgement of employee contributions, and our annual staff celebration event highlights colleagues who consistently embody our values.

Lifestyle Fitness Gym

• You will have discounted access to our fully-equipped and modern on-campus Lifestyle Fitness gym.

Health and Wellbeing

• You will have opportunities to take part in staff groups such as yoga, walking and meditation. You will also have access to Mental Health support and a Cycle to Work scheme.

Travel

• You can take advantage of discounted rail travel or bus travel, interest-free season ticket loans for public transport services and free on-campus parking.

Retail Discounts

• You will have access to offers to cashback and discounts at well-known retailers.

Blue Light Card

• You may be eligible to apply for a Blue Light card, giving you access to exclusive discounts.

Why Join Hugh Baird College?

When you join us, you become part of a caring and supportive community that prioritises employee wellbeing, development, and recognition. Here are some of the benefits available to you:

About Hugh Baird College

Who We Are

Hugh Baird College and University Centre is one of the top further education providers in the UK and one of only three colleges in the North West to hold an Outstanding Ofsted rating. Serving the Liverpool City Region, the College includes Sefton Sixth Form College in Litherland and offers a wide range of opportunities, including vocational training for school leavers and adults, apprenticeships, A-levels, and university-level courses.

Our Vision, Mission and Values

Across our campuses, provisions, and the entire organisation, we are united by a shared vision, mission, strategic priorities, and values. These define who we are, shape our behaviour, and guide our work every day. Find out more

Safeguarding Our Students

Hugh Baird College is dedicated to safeguarding and promoting the welfare of young people, and we expect all staff to uphold this commitment. This role requires an Enhanced DBS check, and applicants must disclose any convictions, cautions, reprimands, or final warnings in accordance with current guidelines.

By signing the Charter for Employers Positive about Mental Health, we ensure our colleagues feel confident discussing mental health and accessing the support they need.