Acting Team Leader post at Longfield House, a residential service for adults with learning disabilities and complex needs, some of whom display behaviours that challenge, run by Cygnet Health Care. The role combines hands‑on support with leadership, covering medication oversight, allocating duties and steering the staff team. It is a dual role, with shifts split between direct support and team leadership on 12-hour days over a two-week rota with alternate weekends. Fit depends on current support worker experience, and an enhanced DBS check is required.
What the job involves
- Oversee, administer and manage medication in line with policies and procedures
- Coordinate and allocate duties so the service runs efficiently and effectively
- Lead, motivate and support the staff team, championing best practice and person‑centred care
- Assist management and colleagues with the daily running of the service
- Monitor support delivery so care reflects each person's needs, preferences and aspirations
- Keep the environment safe, clean, welcoming and supportive for individuals and staff
- Provide flexible, individualised support to meet varying needs
- Offer practical, emotional and motivational support to build independence and wellbeing
- Build an understanding of each person's specific needs and support them in the most appropriate way
- Assist with medical, health and welfare needs, keeping accurate reports and records
- Promote safeguarding and protect the welfare of everyone in the service
- Support individuals to take part in community life and to build everyday skills such as cooking and household tasks
Experience
- Experienced support worker ready to step up to a new challenge
Skills & knowledge
- Excellent communicator
- Good team player
- Empowering individuals to build their independence
- Organised and committed
Checks & eligibility
Other
- Confident and assertive
- Driven, and ambitious for individuals, the service and the organisation
- Sensitive and intuitive
- Keen to develop management and leadership skills
What’s offered
- Pension scheme
- Apprenticeship scheme for further learning
- Employee discounts, including NHS blue light card and perkbox vouchers
- Private health cash plans
- Free confidential mental health support
- Regular coaching and appraisal, with expert supervision and peer support
- Cycle to Work scheme
- Wellbeing centre with exercise, recipes, and financial and mental health advice