Accounts Receivables Officer

Adecco; Havering-Atte-Bower; Hybrid; GBP 21,000 - 30,000; Part time

Job summary

Adecco Group UK & Ireland is seeking an Accounts Receivable Officer in Havering. The role involves managing the collection of invoices for two councils, ensuring timely recovery and customer service excellence.

The position is temporary for 3 months with a PAYE rate of £18.34 per hour. Hybrid working is available after 6 weeks, supporting a flexible work pattern and effective debt management.

Qualifications

• Minimum of 2 years' experience in debt collection or credit control within a large organisation.
• Proven track record of recovering debts via the County Court.
• Strong customer-focused approach with excellent negotiation skills.

Responsibilities

• Raise and recover debts, including pursuing cases through the County Court and liaising with Bailiffs and Debt Collection Agents.
• Provide high-quality support and advice to customers, handling queries via phone, in person, and in writing.
• Tele-chase customers with outstanding invoices and negotiate payment arrangements.
• Trace debtors to secure current addresses and ensure timely payments.
• Administer debt accounts accurately, adhering to council procedures.
• Collaborate with various council departments to ensure accurate invoicing and efficient recovery actions.
• Maintain up-to-date knowledge of relevant statutory and regulatory legislation.

Skills

Debt collection

Credit control

Negotiation

Customer service

Job description

Job Title: Accounts Receivable Officer

Location: Havering

Term: temporary, initially 3 months

Rate: £18.34 PAYE

remote/hybrid working available after 6 weeks

Our client is seeking an enthusiastic and detail-oriented Accounts Receivable Officer to join their dynamic Receivables Team. This vital role involves managing the collection of over 91,500 invoices per year for two councils, ensuring efficient debt recovery processes are upheld.

Key Responsibilities

• Raise and recover debts, including pursuing cases through the County Court and liaising with Bailiffs and Debt Collection Agents.
• Provide high-quality support and advice to customers, handling queries via phone, in person, and in writing.
• Tele-chase customers with outstanding invoices and negotiate payment arrangements.
• Trace debtors to secure current addresses and ensure timely payments.
• Administer debt accounts accurately, adhering to council procedures.
• Collaborate with various council departments to ensure accurate invoicing and efficient recovery actions.
• Maintain up-to-date knowledge of relevant statutory and regulatory legislation.

Ideal Candidate Profile

• Minimum of 2 years' experience in debt collection or credit control within a large organisation.
• Proven track record of recovering debts via the County Court.
• Strong customer-focused approach with excellent negotiation skills.
• Confident, resilient, and capable of working under tight deadlines.
• Excellent verbal and written communication skills, able to connect with diverse backgrounds.
• A proactive thinker with the ability to handle a variable workload.

If you are an exceptional individual with a passion for customer service and debt recovery, this opportunity offers a chance to make a positive impact while working in a supportive and professional environment.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.