Accounts Receivable Credit Controller

ENGINEERINGUK; Corby; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a proactive Credit Controller to join their dynamic team in Corby. This hybrid role offers the flexibility of remote work while ensuring you are part of a supportive team environment. You will be responsible for collecting outstanding debts, maintaining customer accounts, and resolving disputes effectively. The ideal candidate will possess strong communication and organizational skills, along with experience in credit control or customer service. Join this forward-thinking company and take the next step in your career while contributing to a thriving team culture.

Qualifications

• Experience in credit control or customer service in a busy environment.
• Good knowledge of Microsoft Office tools, especially Excel.

Responsibilities

• Collect outstanding debt and maintain accurate records.
• Respond to customer queries and ensure timely payments.
• Monitor customer credit limits and maintain credit policies.

Skills

Communication Skills

Organizational Skills

SAP

Microsoft Excel

Customer Service

Commercial Judgment

Telephone Manner

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

SAP

Job description

Credit Controller
Location: Corby, Hybrid

RS Group have around 10,000 amazing people worldwide, with over 800,000 stocked products being delivered to over 1.2 million customers!

We have 2 positions open on our Credit Control team. You'll be working on a hybrid basis, spending time in Corby with your friendly team-mates, and a couple of days at home in your comfy slippers! Whether it's an office day, or a virtual working day, you'll have a great team around you, and every opportunity to keep building on your personal development and career at RS Group.

Job Purpose:

The main purpose of the role is to collect outstanding debt due from customers in accordance with the company's credit terms and identify, record, and co-ordinate the resolution of any disputes with customers. You'll also maintain customers accounts, ensuring they are free of unallocated payments or credit notes and occasionally hunting for remittance advices when needed!

Key Responsibilities:

1. Collecting outstanding debt on allocated accounts by telephone and written communication within agreed timescales and maintain accurate records of all such activity.
2. Meet targets set by the collection's manager. Current targets are aged debt (%), cash collection (£), recovery of year old debt (£), other targets could be added.
3. Respond promptly and completely to both customer and internal queries.
4. Making follow up calls to ensure that all queries are resolved and debts are paid in a timely and efficient manner.
5. Referral of accounts to our legal team and debt collection agencies where appropriate and dealing with any issues arising.
6. Monitoring customer credit limits and maintaining company credit policies. Analysing on-line credit rating agency information and setting up credit limits when needed.
7. General administrative duties. Ad-hoc duties as requested by the Collections manager.

Key attributes, skills and experience required:

1. Experience in SAP is an advantage.
2. Good knowledge of Microsoft Word, Excel and Outlook is essential. The candidate should be able to do filters, order a database, vlookups and sums in Excel.
3. Experience of working in a credit control, accounts department or customer service in a busy environment.
4. An ability to work well under pressure whilst applying keen commercial judgment and maintaining a customer service ethic.
5. Excellent communication & organizational skills.
6. Be flexible, self-motivated and a team player.
7. Good telephone manner.

Are you ready to explore the possibilities?