Accounts Receivable Assistant

Confidential; Nottingham; Hybrid; GBP 22,000 - 29,000; Full time

Job summary

SF Partners is working with a Nottingham-based technology company seeking a Permanent Accounts Receivable Assistant on a full-time basis. Hybrid working options available after successful probation.

The role involves managing the sales ledger, billing, cash posting, credit control and debt reporting to support financial stability. Successful candidates will have AR/credit control experience, strong Excel skills, and familiarity with Netsuite/Oracle.

Qualifications

• Experience in Credit Control or Accounts Receivable.
• Strong communication with customers and colleagues at all levels.
• Proficient in Excel for data analysis and reporting.
• Knowledge of Netsuite/Oracle accounting systems.

Responsibilities

• Manage customer accounts; set up records, check sanctions, terms and limits.
• Perform credit control: statements, reminders, and debt recovery.
• Investigate payment discrepancies and resolve account queries.
• Coordinate with sales, CX, logistics and finance to resolve issues.
• Conduct customer credit checks and obtain approvals per authority.
• Provide aged debt reviews and weekly updates to the Financial Controller.
• Support weekly regional debt actions with the sales teams.
• Bill sales orders daily and upload invoices to portals.
• Post cash daily, review remittances and allocate cash correctly.
• Own AR process; review systems/processes for improvements.
• Provide financial analysis and support; work on Finance projects.

Skills

Credit control

Accounts receivable

Communication skills

Microsoft Excel

Outlook & Teams

Netsuite/Oracle

Independent worker

Proactive approach

Team collaboration

Tools

Netsuite/Oracle

Job description

SF Partners is working with a company based in Nottingham who are looking for a Permanent Accounts Receivable Assistant on a Full Time basis. Our client is a well-established and growing technology business based in Nottingham, providing innovative products and solutions to customers across the UK and internationally. There is hybrid working options available after successful completion of probation period.

Job Purpose

The Accounts Receivable Clerk will be responsible for the efficient management of the sales ledger, including sales order billing, cash posting, account allocation, credit control and debt collection. The role will support effective credit risk management, maintain accurate customer records and provide timely debt reporting to support financial stability. The successful candidate will contribute to the month-end process by ensuring accurate and timely processing of transactions in line with VAT, tax and company requirements, while working collaboratively with customers and internal stakeholders to resolve queries and support the wider finance team.

Role Responsibilities:

• 1. Managing a ledger of customer accounts ensuring contact details and billing information is accurate. Set up and maintain customer accounts checking sanctions, credit limits and payment terms match to business needs.
• 2. Complete credit control duties, including issuing statements, sending reminder emails and working with the customer via phone and email to recover debt.
• 3. Investigate and resolve payment discrepancies, unidentified receipts, short payments and account queries.
• 4. Liaise with sales, customer experience, logistics and finance colleagues to resolve queries and disputed transactions to support a positive experience for our customers.
• 5. Perform customer credit checks related to new customer credit applications, one off credit limit increases and annual credit check; ensuring to obtain relevant approval as per our group delegation of authority.
• 6. Provide monthly aged debt review, provide weekly updates to the Financial Controller on customer accounts with aged debt, including highlighting high-risk accounts, actions being taken to recover debt advise of support required to resolve issues and managing the referral of bad debt to solicitors.
• 7. Support weekly the sales teams to understand and support action needed against the regional aged debt report.
• 8. Complete billing of sales orders daily, uploading invoices to relevant customer portals where necessary.
• 9. Complete daily cash posting against the relevant customer as per remittance advice received. Investigate and resolve unallocated cash as per remittance advice received to ensure the ledger is kept up to date.
• 10. Be the AR process owner, review systems and processes to make recommendations, improvements where necessary to Financial Controller.
• 11. Provide financial analysis and support as required.
• 12. Work on projects as identified by the Financial Controller.

Skills and Experience Required:

• Previous experience in a Credit Control or Accounts Receivable role.
• Excellent communication skills, with confidence dealing with customers and colleagues at all levels.
• Excellent PC skills, including outlook and teams experience.
• Good working knowledge of Microsoft Excel, including the ability to analyse and organise financial data utilising basic excel functions including lookup formulas, pivot tables and filters.
• Netsuite/Oracle experience, including processing of transactions, reporting and maintain customer records.
• Ability to work independently while contributing positively to a fast-moving team.
• A commercially focused, proactive and solutions-oriented approach