Accounts Receivable Assistant

Ad Warrior Ltd; Greater London; On-site; GBP 26,000 - 28,000; Full time

Job summary

Ad Warrior Ltd. is seeking an Accounts Receivable Assistant to manage rent payments and invoicing for our rental operations from our London office. The role requires accuracy, strong organisation, and the ability to handle multiple tasks in a fast-paced environment.

You will process payments, manage tenant communications, produce reports, and support audits, with a focus on timely reconciliations and customer-focused service.

Qualifications

• Experience in Accounts Receivable or similar role.
• Excellent written and spoken English.
• Strong numerical accuracy.
• Good working knowledge of Microsoft Excel and Word.
• Experience using accounting, CRM or payment-processing systems.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Allocate and record rent and invoice payments within the CRM system.
• Raise credit notes, adjustments and recharges as required.
• Process refunds and maintain records in the CRM system.
• Prepare tenant statements and send payment reminders.
• Set up and reconcile tenant Direct Debits.
• Produce weekly, monthly and month-end financial reports.
• Support year-end audits with documentation and reconciliations.

Skills

Attention to detail

Numerical accuracy

Organisational skills

Time management

Communication skills

Independent working

Proactive problem solving

Tools

Excel

Word

CRM system

Sage

Job description

Accounts Receivable Assistant

Stepney Green, London, E1 4DT

Monday to Friday 10am to 6pm

Salary

From £26,000 To: £28,000

This is a full time, fully office-based role

We are seeking a detail-oriented Accounts Receivable Assistant to manage and maintain the accounts receivable processes for rental operations in our busy Accounts Department.

What will you be doing?

This role is responsible for supporting the efficient management of accounts receivable, including payment processing, tenant communications, reconciliations, reporting, and audit support.

You will need strong organisational skills, excellent attention to detail, a customer-focused approach, and the ability to work proactively in a fast-paced environment.

Key Responsibilities (not limited to)

Responsibilities will include, but are not limited to:

• Allocate and record rent and invoice payments within the CRM system, including payments received via BACS, Sage and other payment methods.
• Raise credit notes, adjustments and recharges as required.
• Process refunds accurately and efficiently while maintaining clear and complete records within the CRM system.
• Prepare and provide tenant statements upon request, ensuring all information is accurate and clearly presented.
• Send timely payment reminders to tenants in relation to due and overdue balances.
• Respond to and resolve tenant account and payment queries professionally and efficiently.
• Set up, manage and reconcile tenant Direct Debits to ensure accurate and consistent collections.
• Carry out regular reconciliations between the CRM, Sage and payment platforms.
• Prepare and distribute weekly, monthly and month-end financial reports.
• Support year-end audits by ensuring relevant documentation, reconciliations and supporting records are accurate, complete and available within required deadlines.
• Monitor existing accounts receivable processes and controls and identify opportunities to improve accuracy, compliance and efficiency.
• Work collaboratively with other departments to resolve account discrepancies and improve internal processes.
• Maintain accurate and up-to-date financial and tenant account records.
• Carry out additional administrative and finance-related duties as required.

Essential Requirements

• Previous experience in an Accounts Receivable, Finance Administration, Credit Control or similar role.
• Excellent written and spoken English.
• Strong attention to detail and a high level of numerical accuracy.
• Good working knowledge of Microsoft Excel and Word.
• Experience using accounting, CRM or payment-processing systems.
• Good understanding of payment allocation and reconciliation processes.
• Strong organisational and time-management skills.
• Ability to manage multiple tasks and meet deadlines.
• Confident and professional communication skills.
• Ability to work independently with minimal supervision.
• Proactive and willing to investigate and resolve account discrepancies.
• Reliable, adaptable and comfortable working in a fast-paced environment.

Desirable

• Experience using Sage or similar accounting software.
• Experience working with Direct Debit payment platforms.
• Previous experience within property management, lettings or a rent collection environment.
• Experience dealing directly with customers or tenants regarding outstanding bal