Accounts Receivable

Minstead Trust; Minstead; A distancia; GBP 28.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

33 Days Holiday inclusive of Bank Hols

Enhanced Maternity, Paternity and Sick

Birthday leave

Death in Service insurance

Nest pension

Health and wellbeing scheme

Employee assistance Programme

Cycle to Work

Blue Light Card eligibility

Training and professional development

Descripción de la vacante

Minstead Trust is seeking an experienced Accounts Receivable specialist to join our finance team. You will own the sales ledger, raise invoices and drive collections to maintain healthy cash flow while delivering excellent service to customers.

The role involves working with colleagues across the charity to resolve queries, report on aged debt and support process improvements. You will manage payments, reconcile accounts and communicate clearly by phone and email to arrange payment plans, with a

Formación

• Minimum of three years’ experience in Credit Control, Accounts Receivable or a similar finance role.
• Experience managing a sales ledger and raising sales invoices.
• Strong debt collection experience, including managing aged debt and resolving payment issues.
• Excellent numerical skills and attention to detail.
• Strong written and verbal communication skills, including confidence communicating by telephone.
• Ability to prioritise workloads, manage deadlines and work under pressure.
• Proficiency in Microsoft Office, particularly Excel, and experience using finance/accounting systems.
• Strong problem-solving skills and a proactive, solutions-focused approach.
• Ability to build positive relationships with customers and internal stakeholders.

Responsabilidades

• Manage the sales ledger, ensuring all transactions are accurate, complete and processed in a timely manner.
• Raise and process sales invoices accurately, coordinating both scheduled and ad hoc billing activities.
• Allocate and reconcile customer payments, investigating and resolving discrepancies.
• Monitor and clear unallocated cash, ensuring receipts are applied to the correct customer accounts.
• Proactively manage outstanding debt, following up overdue accounts and reducing aged debt balances.
• Contact customers by telephone and email to secure payment, agree payment arrangements and maintain positive relationships.
• Investigate and resolve invoice, payment and account queries efficiently.
• Escalate complex or high-risk debt issues and work with senior finance colleagues to agree appropriate recovery actions.
• Maintain detailed records of customer communications, payment plans and collection activity.
• Prepare aged debt reports and provide regular updates on collection performance and risk areas.
• Support improvements to credit control processes and wider finance operations.
• Undertake cash handling and collection duties in line with procedures.
• Provide support and cover across the finance team when required.
• Ensure compliance with organisational policies, financial controls and procedures.

Conocimientos

Credit control

Accounts receivable

Debt collection

Numerical accuracy

Communication skills

Time management

Problem solving

Customer relationships

Stakeholder communication

Herramientas

Excel

Finance/accounting systems

Descripción del empleo

Location: Minstead
Salary: £28,000-£30,000 dependent on experience
Hours: 37.5 hours per week
Advert closing date: 13/11/2026*

* While this vacancy has a closing date, we will be reviewing applications and conducting interviews on an ongoing basis. Early applications are strongly encouraged, as we reserve the right to close the vacancy once a suitable candidate has been identified.

About the role

We are looking for an experienced and proactive Accounts Receivable to join our busy Finance team. This is an excellent opportunity for a finance professional who enjoys taking ownership, building strong customer relationships and ensuring effective debt collection while maintaining excellent service.

Reporting into the Finance function, you will be responsible for managing the sales ledger and credit control processes, ensuring invoices are raised accurately and payments are collected promptly. You’ll work closely with colleagues across the organisation to maintain accurate customer accounts, resolve queries and support continuous improvement within the finance team.

Key responsibilities

• Manage the sales ledger, ensuring all transactions are accurate, complete and processed in a timely manner.
• Raise and process sales invoices accurately, coordinating both scheduled and ad hoc billing activities.
• Allocate and reconcile customer payments, investigating and resolving discrepancies.
• Monitor and clear unallocated cash, ensuring receipts are applied to the correct customer accounts.
• Proactively manage outstanding debt, following up overdue accounts and reducing aged debt balances.
• Contact customers by telephone and email to secure payment, agree payment arrangements and maintain positive relationships.
• Investigate and resolve invoice, payment and account queries efficiently.
• Escalate complex or high-risk debt issues and work with senior finance colleagues to agree appropriate recovery actions.
• Maintain detailed records of customer communications, payment plans and collection activity.
• Prepare aged debt reports and provide regular updates on collection performance and risk areas.
• Support improvements to credit control processes and wider finance operations.
• Undertake cash handling and collection duties in line with procedures.
• Provide support and cover across the finance team when required.
• Ensure compliance with organisational policies, financial controls and procedures.

About you

You will be an experienced credit control or accounts receivable professional with a proven track record of managing customer accounts and collecting debt effectively. You will be highly organised, detail-oriented and confident communicating with customers at all levels.
You’ll be comfortable working independently, able to prioritise your workload and committed to delivering excellent service while achieving collection targets.

Skills and Experience

• Minimum of three years’ experience in Credit Control, Accounts Receivable or a similar finance role.
• Experience managing a sales ledger and raising sales invoices.
• Strong debt collection experience, including managing aged debt and resolving payment issues.
• Excellent numerical skills and attention to detail.
• Strong written and verbal communication skills, including confidence communicating by telephone.
• Ability to prioritise workloads, manage deadlines and work under pressure.
• Proficiency in Microsoft Office, particularly Excel, and experience using finance/accounting systems.
• Strong problem-solving skills and a proactive, solutions-focused approach.
• Ability to build positive relationships with customers and internal stakeholders.

What we offer
This is an exciting opportunity to join a supportive and collaborative finance team where you can make a real impact. You’ll play a key role in maintaining healthy cash flow, managing customer relationships and driving improvements across the accounts receivable and credit control function.
If you’re an organised, proactive finance professional who enjoys ownership and problem-solving, we’d love to hear from you.

Benefits:

• 33 Days Holiday inclusive of Bank Holidays
• Enhanced Maternity, Paternity and Sick Pay
• A celebration day’s leave for your birthday
• Death in Service insurance
• Nest pension
• An easy-access health and wellbeing scheme
• Employee assistance Programme
• Cycle to Work
• Blue Light Card eligibility
• Training and professional development

We are not licensed to sponsor employees for visas; therefore, we are unable to offer sponsorship for this role. You need to have, or be able to obtain, right to work in the UK in order to take up this position.

All staff working for, or on behalf of Minstead Trust, understand their responsibilities in relation to safeguarding adults at risk and know who to escal….

Due to the nature of this employment sector your application is subject to a successful Disclosure and Barring Service check (DBS).

No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.