Accounts Payable Query Assistant

Jet2.com - Dart Group PLC; Leeds; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Jet2.com is seeking an AP Query Assistant to join their Accounts Payable Team. This role involves managing supplier accounts, resolving invoice queries, and ensuring timely payments. Candidates should possess strong customer service skills and experience in a high-volume environment. Join a company focused on excellence and creating memorable experiences.

Benefits

Hybrid working (2 days in office)

Generous Discretionary Profit Share Scheme

Annual pay reviews

Qualifications

• Experience in a high-volume query/invoice environment preferred.
• Strong problem-solving abilities and attention to detail.

Responsibilities

• Liaise with suppliers to reconcile accounts and resolve invoice queries.
• Manage complex invoice and contract queries.
• Identify opportunities to improve supplier account management processes.

Skills

Customer service skills

Attention to detail

Problem-solving

Job description

Job Title: AP Query Assistant

As our AP Query Assistant, you'll play a key role within the Accounts Payable Team, whose accurate and timely actions are essential to the needs of the business. You’ll work within a larger Accounts Payable Team managing a high-volume Accounts Payable ledger and be responsible for reconciling accounts, managing queries, and dealing with payment inquiries from our hoteliers based overseas.

As our AP Query Assistant, you’ll have access to a wide range of benefits including:

• Hybrid working (we’re in the office 2 days per week)
• Generous Discretionary Profit Share Scheme
• Annual pay reviews

We’re on the lookout for talented individuals to join us following a period of strategic growth across the business and help shape the future of Jet2.com and Jet2holidays. If you’re ready to headline transformative initiatives, this is your calling!

What you’ll be doing:

• liaising with our suppliers to ensure supplier accounts are reconciled, invoice queries are proactively identified and resolved, and payments are made on time to our suppliers.
• Managing complex invoice and contract queries requiring a high level of attention to detail and strong problem-solving skills.
• Working independently to identify opportunities to improve supplier account management processes.

What you’ll have:

• Excellent customer service skills, high attention to detail, an inquisitive mind, and strong problem-solving abilities.
• Experience from a high-volume query/invoice environment, claims management, or within the travel industry is preferred.

If you strive for excellence and a fulfilling career, Jet2.com and Jet2holidays is the place for you. Join us and become part of an organization that works as one team and focuses on creating memories!