Accounts Manager/Administrator-Insurer/Broker Relationship

Marsh McLennan; Birmingham; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is looking for an Accounts Manager/Administrator to join their dynamic team. This hybrid role offers the chance to work closely with brokers and clients, ensuring compliance and managing key relationships. The ideal candidate will possess strong communication and organizational skills, with opportunities for professional development and a supportive work culture. This role is perfect for those looking to make an impact in the insurance sector while enjoying a flexible work environment.

Benefits

Professional Development Opportunities

Supportive Leadership

Inclusive Culture

Flexible Work Arrangements

Qualifications

• Open to recent graduates or experienced insurance professionals.
• Ability to build internal relationships and communicate effectively.

Responsibilities

• Manage relationships with brokers and facility insurers.
• Conduct due diligence and ensure compliance for delegated authority.

Skills

Communication Skills

Interpersonal Skills

Organizational Skills

Ability to Work Under Pressure

Education

Degree in Business or Related Field

Tools

Excel

Job description

Accounts Manager/Administrator-Insurer/Broker Relationship

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Role Overview

We are seeking a talented individual to join our Marsh Portfolio Solutions team at Marsh, based in Norwich or Birmingham. This hybrid role requires working at least three days a week in the office.

Marsh Portfolio Solutions (MPS) is a client-centric practice within Marsh UK, managing innovative portfolio placement solutions. MPS comprises 120 professionals providing intermediary services to insurer clients, including management information and placement structures.

Responsibilities

• Placement of Fast Track eligible risks.
• Manage relationships with brokers, facility insurers, and the Mumbai Fast Track team.
• Conduct due diligence and external audits for delegated authority relationships, ensuring compliance.
• Track and achieve KPIs and SLAs for contractual obligations.

Key Tasks

• Serve as the first point of contact for communications with brokers and clients.
• Strengthen and grow account relationships.
• Provide training on processes and DUA to colleagues.
• Address escalated issues promptly, manage expectations, and ensure compliance.
• Develop relationships with internal and external stakeholders.
• Conduct research to understand client businesses and support colleagues in account management.

Requirements

• Open to recent graduates/entry-level candidates or experienced insurance professionals.
• Ability to build internal relationships.
• Excellent communication and interpersonal skills.
• Highly organized and methodical.
• Ability to work under pressure and meet deadlines.

Desirable Skills

• Interest or experience in Underwriting/Broking or the London market.
• Proficiency in Excel and communication skills.

Why Join Us

• Professional development opportunities and supportive leadership.
• Inclusive culture fostering innovation and impact.
• Variety of career opportunities, benefits, and rewards.

Marsh McLennan is committed to diversity and inclusion, offering flexible work arrangements including hybrid working. All employees are expected to work at least three days in the office weekly, with designated 'anchor days'.