Accounts Assistant

Harrison Clark Rickerbys Legal LLP; Cheltenham; On-site; GBP 23,000 - 28,000; Full time

Job summary

Harrison Clark Rickerbys Legal LLP is seeking an Accounts Assistant to support their finance function in Cheltenham. This full-time role involves managing client payments, ensuring compliance with SRA standards, and delivering exceptional customer service. The position offers a great opportunity for growth in a dynamic firm with a focus on professional development.

Benefits

28 days annual leave plus public holidays

Bonus scheme

Life Assurance

Pension Scheme

Healthcare cash-plan

Gym membership contribution

Electric vehicle scheme

Cycle to Work scheme

Flu vaccinations

Qualifications

• Previous customer service or administration experience preferred.
• Ability to communicate confidently with clients from varied backgrounds.
• Willingness to learn and adapt in a regulated environment.

Responsibilities

• Processing financial transactions in compliance with SRA Accounts Rules.
• Tracking client receipts and payments efficiently.
• Maintaining detailed records of all client communications.

Skills

Attention to detail

Confident communication

Customer service

Multi-tasking

Tools

Microsoft Office

Job description

About The Role

We are seeking a detail-oriented person to support the finance function in a split role, working across the Client Account Cashiering and Credit Control team. The role will involve processing financial transactions accurately in compliance with the Solicitors Regulation Authority (SRA) Accounts Rules and providing an efficient, customer-focused and reactive quality credit control service in line with best practice benchmarks.

Based in our bustling Cheltenham Office, this is a fantastic time to be joining HCR Law. Having grown exponentially over the last few years, we are now more than 800 strong with 10 offices across England and Wales.

Cash Office:

• Tracing, banking and posting of client receipts to ledgers
• Capturing, posting and paying of client payments
• Checking and balancing of client completion statements
• Cover for office account team as required

Credit Control:

• Assisting in achieving monthly cash collection targets
• Liaising directly with clients in chasing outstanding and overdue balances
• Ensure accurate records are kept of all conversations / communications with clients
• Production of monthly statements & letters
• Liaise with legal teams to ensure that they are kept informed of progress on payments

About You

You will need to:

• Ideally have previous customer service/administration experience
• Have confident communication skills
• Show attention to detail with the ability to multi-task
• Be a team player
• Be proficient with Microsoft Office (Outlook, Excel, Word) ideally at an intermediate level
• Be calm, client focused and solution driven

Former accounts experience is not require, we are looking for someone who can grow into this role, with real confidence communicating with clients from all walks of life. You may be currently working in a regulated industry like insurance or banking, or even customer service; we would love to have an application from you.

This opening is full-time 08:30-17:00. Some overtime is required during month-end procedures, which will be compensated appropriately. We unfortunately can't consider part-time hours for this vacancy.

About Us

Benefits of working with us as a Accounts Assistant include:

• 28 days annual leave (plus public holidays)
• Bonus scheme
• Life Assurance
• Scottish Widows Pension Scheme
• Healthcare cash-plan
• 1/3 gym membership contribution
• Electric vehicle scheme
• Happy People/Perks at Work benefits portal
• Cycle to Work scheme
• Flu vaccinations

Is HCR the smart move for you?

HCR suits people who love a challenge and want to work in an environment where careers thrive on the back of hard work and personal merit. Our people enjoy feeling part of something bigger than themselves, and whilst our clients drive our development, it is our people who bring their energy, enthusiasm, and entrepreneurial mindsets together to solve problems and help our clients succeed.

Why HCR people love their jobs

Our people tell us they enjoy working on good quality, interesting matters from a wide variety of our clients, because they get the experience they want to develop their careers. We will give you responsibility early, the mandate to make things happen and we'll back your good ideas. Our "Passion for People" lives and breathes every day throughout the firm as our peoples' energy and sense of fun create a warm environment in which to thrive.

What career progression will HCR offer you?

HCR's growth constantly creates opportunities for people who want to go places and make a difference, your career plan can become part of our growth plan. At HCR you can expect to work with friendly, energetic, ambitious people, who love getting stuck into a client problem, and enjoy celebrating a good outcome. Our people value the sense of community provided by the individual personality of each office and the collegiate approach across all our service and sector teams.

What does HCR believe, achieve and stand for?

As a Times Best Law firm, among the UK Top 60, we provide the full range of services that you would expect to organisations, business leaders and individuals. However, in our mission to give everyone the opportunity to experience a different kind of legal service we take an entrepreneurial approach. We're flexible and responsive to the needs of our clients, delivering the best outcomes for them. We have more than 800 lawyers and support staff, including more than 150 partners, and have been awarded the Law Society's Lexcel quality mark in recognition of our compliance and client care standards.

With ten offices in England and Wales our well-established presence stretches from west to east, ensuring clients can access a full-service legal offering no matter where they're located. We've expanded significantly in Birmingham, Cardiff and the Thames Valley, and our merger with Hewitsons resulted in a full service regional hub being established in the heart of the Waterside innovation area centre of Northampton. Our London and Cambridge continue to grow apace.

With solid connections in the communities we work in, and a track record of delivering legal advice to businesses and individuals throughout the areas we base ourselves in, our clients continue to value our approach to providing legal advice, in the way they need, when they need it.

As HCR is an equal opportunities employer, we don't just accept differences, we celebrate them. We want to attract a diverse and ambitious workforce that reflects all backgrounds and skills to create a workplace that is supportive and inclusive, recognises and nurtures talent, and which works together to achieve the best outcome for our clients. We are privileged to be an armed forces-friendly organisation.

We also want you to achieve your absolute best during the recruitment process. Please let us know of any changes we can make at any point that will help support your application. If this opportunity sounds of interest to you, please make an application and submit your CV.

A note for recruitment agencies - The HCR Resourcing Team is responsible for recruitment across the firm, and where possible will use direct hiring methods. We do work with a Preferred Supplier List, and where appropriate, we will release vacancies to those agencies who we deem most appropriate to support us. Only those agencies will be invited to submit candidates via our recruitment portal. Any speculative or unsolicited CVs sent to any employee or Partner of HCR will not be considered an introduction, and no fees will be applicable. Furthermore, we retain the right to pursue these candidates without query of ownership