Accounts Administrator

www.topfinancialjobs.co.uk - Jobboard; Croydon; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading Property Management company in Croydon is seeking a motivated Client Accounts Administrator. This role involves processing payments and providing exceptional customer service within a professional team. Opportunities for growth and progression are available for the right candidate.

Qualifications

• Experience in accounts or related field beneficial.
• High attention to detail and numerical accuracy required.
• Good customer service and professional demeanor.

Responsibilities

• Processing payments and posting Direct Payments.
• Answering telephone queries and resolving customer issues.
• Investigating queries and discrepancies related to accounts.

Skills

Customer Service

Attention to Detail

Numerical Accuracy

Interpersonal Skills

Job description

Accounts Administrator

Client Accounts Administrator - Croydon - Excellent benefits and Progression

Are you looking for permanent work in the Croydon area with a leading company?

Do you possess excellent customer service skills and a keen eye for numbers and detail?

Are you looking for an employer of choice who can progress your career?

Our leading Property Management company based in Croydon is seeking a professional and motivated Client Accounts Administrator to work from there Croydon office. Working as part of an established and successful team, you will play a key role in processing inbound funds and providing clients and 3rd parties with excellent customer service and query resolution.

Duties Include:

• Processing payments
• Manual bank transfers
• Posting of Direct Payments and transfers
• Processing DD & STO mandates
• Answering telephone queries
• Responding to written correspondence and emails
• Dealing with email queries & finance queries in-box
• Providing excellent customer service
• Raising demands/Refunds
• Credit allocations
• Investigating queries and discrepancies
• Checking Direct Debit debt reports
• Sort out direct payment remittance/emails folder

Experience needed:

• Accounts related experience would be beneficial
• A high level of attention to detail and numerical accuracy required
• Well-developed interpersonal and oral communications skills
• Good customer services skills and professional
• Keen to learn and progress

For further details, please apply today

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.