Account Support & Sales Operations (Early Careers)

G's Group; Cambridge; Remote; GBP 22,000 - 27,000; Full time

Benefits offered by this job

31 days holiday per year

Great Place to Work

Pension scheme

Cinema & Sky Store discounts

Cycle to Work

Eyecare contributions

Learning & mentoring

Wellbeing sessions

Job summary

G's Group is seeking an Account Support to join the commercial team in Cambridge. You will gain hands-on experience in account management, sales administration, and customer service within a large fresh produce business.

The role focuses on processing orders, handling pricing and SKUs, resolving issues, and supporting promotions while contributing to process improvements and daily operations.

Qualifications

• Attention to detail and organisational skills.
• Proficient in Microsoft Excel.
• Good communication and team spirit.
• Strong time management and problem-solving abilities.
• Can‑do proactive approach to work.

Responsibilities

• Complete administrative duties within the commercial team to support account strategy.
• Process and distribute sales orders accurately and on time with updates logged.
• Investigate and resolve EDI errors.
• Book haulage/transport and manage pricing in JDE.
• Communicate confirmed prices to customers where applicable.
• Set up and amend SKUs in internal and external systems.
• Liaise with customers and internal teams to maintain forecasts.
• Support promotions, customer visits, product samples, and Brandbank listings.
• Maintain KPI trackers and assist with returns, rejections, shortages, and debit notes.
• Cover weekend order processing on a rota and holiday cover within Account Support.
• Improve processes across the wider commercial team to drive efficiencies.

Skills

Attention to detail

Communication

Team-oriented

Time management

Problem solving

Initiative

Organisation

Proactive

Tools

Excel

Job description

G's Group is seeking an Account Support to join the commercial team in Cambridge. You will gain hands-on experience in account management, sales administration, and customer service within a large fresh produce business.

The role focuses on processing orders, handling pricing and SKUs, resolving issues, and supporting promotions while contributing to process improvements and daily operations.