Account Partner - Veeva Basics (Existing Customers)

Veeva Systems, Inc.; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

Veeva Systems seeks a tenured Account Partner to manage European customers for Veeva Basics, a scalable R&D SaaS platform for biotechs. You will own the revenue plan, drive adoption, and maximize value while maintaining strong executive relationships.

You will lead European sales cycles, retain accounts with renewals, upsell new modules, and build regional communities of practice at an executive level. The role demands strategic thinking, a startup‑like drive, and a proven track record selling

Qualifications

• 5+ years of work experience including 3+ years in R&D SaaS or life sciences SaaS sales.
• Entrepreneurial instincts with ability to define and execute regional strategy.
• Self-motivated and comfortable in a startup environment.
• Proven track record selling to C-Level executives and articulating business value.
• Ability to build executive level communities with marketing support.
• Creative mindset to make ideas a reality.

Responsibilities

• Be the go-to person for European customers.
• Evangelize the value and vision of Veeva Basics as the industry standard for emerging biotechs.
• Retain accounts, drive on-time renewals, and upsell new applications.
• Lead the sales cycle using internal and external resources as needed.
• Create and run regional executive communities of practice.
• Understand Veeva Basics and collaborate with teams to shape sales strategy.
• Stay current with industry trends and address customer business challenges.
• Act with urgency, integrity, and focus on customer success.
• Meet or exceed pipeline generation and cross-sell targets.

Skills

European regional strategy

R&D SaaS sales

Executive engagement

C-Level selling

Entrepreneurial mindset

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

We are looking for a tenured Account Partner to manage our existing European customers across Veeva Basics, a suite of highly scalable out of the box R&D applications that support emerging biotechs by saving them time, money and valuable resources. This product has already transformed the industry and remains the only platform of its kind on the market.

As an Account Partner for Veeva Basics you will be responsible for meeting annual sales goals and helping the team achieve our long-range growth targets. In this role, you will champion customer success by driving product adoption through maximising the value our existing customers receive, ensuring account retention, maximizing the value our existing customers receive and identifying new growth opportunities in these accounts. You will hold established executive relationships and ensure our vision is evangelized.

What You'll Do

• Be the go to person for our customers in Europe
• Evangelize the why and value with a focus on our vision of becoming recognized as the industry standard for emerging biotechs
• Retain our accounts, drive on time renewals and upsell new applications
• Understand and execute the sales cycles, utilizing internal and external resources as appropriate
• Create, run and execute regional communities of practice at an executive level
• Understand Veeva Basics products and work with internal colleagues to build a sales strategy
• Keep current with industry trends and engage customers in addressing their business challenges
• Act with urgency, integrity, and a relentless focus on customer success
• Meet/Exceed pipeline generation and cross selling revenue targets

Requirements

• 5+ years of work experience. Including 3+ years from R&D domains SaaS or similar services selling into Life Sciences Experience selling complementary or competitive solutions into R&D
• Have entrepreneurial instincts. Ability to define a strategy for your region and execute on it
• Must be highly self-motivated and be drawn to the reality of a start up business.
• Passion and demonstrated results in a sales role to C-Level executives.
• Ability to articulate business cases and value propositions to C-Level executives.
• Curate executive level communities and round tables with the support of marketing
• Have a creative mindset to think outside the box and make ideas reality

Nice to Have

• Experience of building and owning community forums and events

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Within 3 days, you will receive a link to a personality assessment administered by a third party.
• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
• If moving to the interview stage, the process is as follows.
• A conversation with the hiring manager
• A practical case exercise
• A final conversation with our group's Senior Leader.
• Once all interviews are complete, the manager will be in touch with a final decision.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].