Account Manager (UK/EU Region)

Adore Recruitment; Essex; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading SaaS provider in Essex is seeking an experienced Account Manager to manage a portfolio of UK and EU client accounts. You will provide onboarding, support, and build long-lasting relationships while representing the company at various meetings. The ideal candidate has over 2 years of experience in account management, strong communication skills, and a passion for helping clients succeed. This role offers a competitive salary and a flexible hybrid working model.

Benefits

Competitive salary plus annual bonus

Hybrid working model

Company pension

Supportive team culture

Qualifications

• 2+ years’ experience in Account Management or Customer Success.
• Strong client relationship skills.
• Experience managing a revenue-owning book of business.

Responsibilities

• Take full ownership of a portfolio of client accounts.
• Deliver engaging onboarding and ongoing product support.
• Build and strengthen long-term client relationships.

Skills

Communication skills

Client relationship management

Problem-solving abilities

Data analysis proficiency

Experience in SaaS

Job description

Overview

Account Manager (UK/EU Region)

Hybrid – Essex-based preferred | Travel across UK/EU as needed

An innovative and fast-growing SaaS company is seeking an experienced Account Manager to support and grow its UK and European client base. If you’re passionate about delivering exceptional customer experiences, thrive on building relationships, and have a knack for turning insights into action — this is the role for you. Join a tech-driven company that’s helping some of the world’s most recognized brands make smarter, faster decisions through data and digital solutions.

Responsibilities

• Take full ownership of a portfolio of client accounts across the UK and Europe.
• Deliver engaging onboarding, training, and ongoing product support.
• Manage account renewals, prepare proposals, and track opportunities in CRM systems.
• Build and strengthen long-term client relationships, acting as a trusted advisor.
• Identify opportunities for growth and expansion within your accounts.
• Represent the company at client meetings and industry events.
• Be the voice of the customer internally — advocating for their needs and helping shape the roadmap.
• Maintain a high level of accuracy and professionalism in all client interactions and documentation.

Qualifications

• 2+ years’ experience in Account Management, Customer Success, or similar roles within a SaaS or tech environment.
• Strong communication and client relationship skills — you’re great with people and love helping them succeed.
• Experience managing a revenue-owning book of business and driving account growth.
• Excellent training, support, and problem-solving abilities.
• Comfort working with data, analysis tools, or research-heavy environments.
• Experience in market research, analytics, or insights industries is a plus.
• Fluent in English (written and spoken); additional languages are welcome but not required.
• Automotive interest or experience is a bonus — but definitely not essential.

What’s on Offer

• Competitive salary plus discretionary annual bonus based on performance.
• Hybrid working model with flexibility — Essex-based office.
• Company pension and supportive team culture.
• Opportunities to work with global brands and contribute to high-impact projects.
• A fast-paced but balanced environment where your contributions genuinely matter.

If you’re ready to take your account management career to the next level in a high-growth SaaS company, we’d love to hear from you. Apply now and play a key role in helping clients succeed with intelligent, insight-driven solutions.