Account Manager - Social & Digital Agency

Axon Moore Group Ltd; Lancashire; Hybrid; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Hybrid working

Flexible hours

Generous holiday

Job summary

Axon Moore Group Ltd in Manchester is seeking an Account Manager to join the Client Services team. You will own day‑to‑day client relationships and drive campaigns from brief to delivery in a fast‑paced, creative agency setting.

You’ll manage multiple projects, lead client meetings, and provide performance insights while supporting growth and mentoring junior staff. The role offers hybrid working in a dynamic agency environment.

Qualifications

• Experience within an agency environment, across social, digital, creative, influencer or wider marketing.
• Previous Account Management or Client Services experience.
• Strong experience managing client relationships.
• Good understanding of social media and/or influencer marketing.
• Excellent written and verbal communication skills.
• Experience managing multiple projects and deadlines.
• Strong organisation and attention to detail.
• Confident to lead client conversations and presentations.

Responsibilities

• Take ownership of day to day client relationships and deliver campaigns from brief through to completion.
• Lead client meetings and present reports and campaign updates.
• Coordinate internal teams and ensure deadlines and deliverables are met.
• Monitor campaign performance and provide insights and recommendations.
• Identify opportunities to improve campaigns, processes and the client experience.
• Support account growth and identify new opportunities.
• Support more junior members of the team.

Skills

Account management

Client relationships

Social media

Communication

Job description

Manchester, Hybrid

Salary: Up to £38,000

Axon Moore are currently partnering with a high-growth, award-winning digital agency who are looking for an Account Manager to join their Client Services team.

This is a fantastic opportunity for someone who enjoys building strong client relationships, managing exciting campaigns and working in a fast-paced, creative environment.

The role: As an Account Manager, you'll take ownership of day to day client relationships and play a key role in delivering campaigns from initial brief through to completion.

You’ll be responsible for:

• Building and maintaining strong, long‑term client relationships
• Acting as a key point of contact and confidently leading client meetings
• Managing campaigns and projects from brief through to delivery
• Coordinating internal teams and ensuring deadlines and deliverables are met
• Preparing and presenting client reports and campaign updates
• Monitoring campaign performance and providing insights and recommendations
• Identifying opportunities to improve campaigns, processes and the client experience
• Supporting account growth and identifying new opportunities
• Supporting more junior members of the team

Personal Profile:

We’re keen to speak with candidates who have previous experience within an agency environment, particularly across social, digital, creative, influencer or wider marketing.

You’ll ideally have:

• Previous Account Management or Client Services experience
• Strong experience managing client relationships
• A good understanding of social media and/or influencer marketing
• Excellent written and verbal communication skills
• Experience managing multiple projects and deadlines
• Strong organisation and attention to detail
• The confidence to lead client conversations and presentations
• A proactive, solutions‑focused approach
• The ability to build relationships with both clients and internal stakeholders

You’ll be someone who enjoys taking ownership, thrives in a fast‑paced environment and genuinely cares about delivering great work for clients.

What’s on offer?

• Competitive salary
• Hybrid working
• Flexible working hours
• Generous holiday allowance
• Performance-related bonus
• Enhanced family-friendly benefits
• Health and wellbeing support
• Regular team and social events
• Excellent opportunities for career progression