Account Manager - Social & Digital Agency

Axon Moore; Manchester; Hybrid; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Hybrid working

Competitive salary

Flexible working hours

Generous holiday allowance

Performance-related bonus

Enhanced family-friendly benefits

Health and wellbeing support

Regular team and social events

Excellent career progression

Job summary

Axon Moore, a high-growth digital agency in Manchester, seeks an Account Manager to join the Client Services team. You will own day-to-day client relationships and drive campaigns from brief through delivery.

You’ll manage campaigns, coordinate internal teams, and present client reports in a fast-paced, creative environment. The role offers hybrid working and a competitive salary up to £38,000, with excellent progression opportunities.

Qualifications

• Previous Account Management or Client Services experience.
• Strong experience managing client relationships.
• Good understanding of social media and/or influencer marketing.
• Excellent written and verbal communication skills.
• Experience managing multiple projects and deadlines.
• Strong organisation and attention to detail.
• Confidence to lead client conversations and presentations.
• Proactive, solutions-focused approach.
• Ability to build relationships with clients and internal stakeholders.

Responsibilities

• Build and maintain long-term client relationships.
• Lead client meetings with confidence.
• Manage campaigns from brief through to delivery.
• Coordinate internal teams to meet deadlines and deliverables.
• Prepare and present client reports and campaign updates.
• Monitor campaign performance and provide insights.
• Identify opportunities to improve campaigns and client experience.
• Support account growth and new opportunities.
• Support junior team members.

Skills

Account Management

Client Relationships

Campaign Management

Project Coordination

Reporting

Communication

Stakeholder Management

Job description

Manchester, Hybrid Salary: Up to 38,000

Axon Moore are currently partnering with a high-growth, award-winning digital agency who are looking for an Account Manager to join their Client Services team.

This is a fantastic opportunity for someone who enjoys building strong client relationships, managing exciting campaigns and working in a fast-paced, creative environment.

The role

As an Account Manager, you'll take ownership of day to day client relationships and play a key role in delivering campaigns from initial brief through to completion.

You'll be responsible for:

• Building and maintaining strong, long-term client relationships
• Acting as a key point of contact and confidently leading client meetings
• Managing campaigns and projects from brief through to delivery
• Coordinating internal teams and ensuring deadlines and deliverables are met
• Preparing and presenting client reports and campaign updates
• Monitoring campaign performance and providing insights and recommendations
• Identifying opportunities to improve campaigns, processes and the client experience
• Supporting account growth and identifying new opportunities
• Supporting more junior members of the team

Personal Profile

We're keen to speak with candidates who have previous experience within an agency environment, particularly across social, digital, creative, influencer or wider marketing.

You’ll ideally have:

• Previous Account Management or Client Services experience
• Strong experience managing client relationships
• A good understanding of social media and/or influencer marketing
• Excellent written and verbal communication skills
• Experience managing multiple projects and deadlines
• Strong organisation and attention to detail
• The confidence to lead client conversations and presentations
• A proactive, solutions-focused approach
• The ability to build relationships with both clients and internal stakeholders

You’ll be someone who enjoys taking ownership, thrives in a fast-paced environment and genuinely cares about delivering great work for clients.

What’s on offer?

• Competitive salary
• Hybrid working
• Flexible working hours
• Generous holiday allowance
• Performance-related bonus
• Enhanced family-friendly benefits
• Health and wellbeing support
• Regular team and social events
• Excellent opportunities for career progression