Account Manager – POS

Vanilla Recruitment (UK) Ltd; Leicester; Hybrid; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Annual bonus

Hybrid working pattern

Job summary

Vanilla Recruitment (UK) Ltd is seeking a driven Account Manager for a dynamic local retail design consultancy in Leicester. You’ll champion key accounts, oversee project delivery, profitability and client satisfaction, while delivering standout visual experiences for stores and brands.

In this hybrid role, expect to balance on-site collaboration with remote coordination, manage timelines and budgets, build trusted relationships, and contribute strategic insight to a visionary client services

Qualifications

• Extensive experience in a similar Account Management role within a POS/retail design business.
• Involvement in cardboard, acrylic, and print POS projects for major brands.
• Strong knowledge of the retail design sector; awareness of trends and industry developments.
• Solid understanding of design and manufacturing processes.
• Ability to carry a project through its critical path and meet deadlines.
• Excellent at building long-lasting client relationships.
• Self-motivated with a proactive problem-solving approach.

Responsibilities

• Be the go-to contact for key accounts, owning project delivery, profitability, and client satisfaction
• Drive commercial success through smart communication, competitor insight, and relationship management
• Lead projects from brief to delivery, managing timelines, budgets, and creative briefs with precision
• Oversee every detail from CPAs to supplier orders, ensuring seamless execution and top-quality results
• Build strong partnerships with retailers and suppliers to keep projects moving and clients happy
• Work closely with Directors, contributing to wider business goals and strategic initiatives

Skills

Account Management

POS/retail design

Client relationship

Project delivery

Budget oversight

Strategic insight

Vendor liaison

Job description

A dynamic and creative local retail design consultancy is looking for a driven Account Manager who thrives on delivering standout visual experiences for stores and brands.

This role offers the chance to work at the heart of a visionary client services team, where you’ll nurture partnerships across major accounts, offering strategic insight and building trust that leads to continued success and growth.

• £35,000 – £50,000
• Annual bonus
• Monday to Friday, 8:00am – 5:00pm (flexibility available for specific working hours)
• Hybrid working pattern (3 or 4 days on-site, 1 or 2 days WFH)

Duties & Responsibilities

• Client Champion– Be the go-to contact for key accounts, owning project delivery, profitability, and client satisfaction
• Strategic Leadership– Drive commercial success through smart communication, competitor insight, and relationship management
• Project Maestro– Lead projects from brief to delivery, managing timelines, budgets, and creative briefs with precision
• Process Pro– Oversee every detail from CPAs to supplier orders, ensuring seamless execution and top-quality results
• Retail & Supplier Liaison– Build strong partnerships with retailers and suppliers to keep projects moving and clients happy
• Trusted Business Support– Work closely with Directors, contributing to wider business goals and strategic initiatives

Skills & Experience Required

• Extensive experience in a similar Account Management role within a POS / retail design business
• Prior involvement in cardboard, acrylic, and print POS projects for major brands
• Thorough, in-depth knowledge of the retail design sector, with an up-to-date awareness of trends and industry developments
• Sound understanding of the design and manufacturing processes
• Skilled at carrying a project through its critical path, reliably meeting deadlines
• Excellent at building long-lasting client relationships
• Self-motivated, with a “can-do” approach to any challenge, and a commitment to finding solutions
• Takes a consistently positive, proactive and helpful approach