Account Manager (PBSA/BTR)

UniHomes; Sheffield; Hybrid; GBP 36,000 - 44,000; Full time

Job summary

UniHomes is looking for an experienced Account Manager to enhance their presence within the PBSA and BTR sectors. This role will involve cultivating key relationships, managing listings, and optimizing conversion rates. The position allows for remote work initially and requires field-based visits.

Applicants must have at least 3 years of B2B account-management experience and possess exceptional interpersonal skills. A full UK driving licence is essential, and the role offers a competitive salary package, including a car allowance and commission.

Qualifications

• Minimum 3 years of account-management experience in a B2B setting.
• Exceptional interpersonal and stakeholder-management skills.
• Strong commercial mindset with a proactive, data-driven approach.

Responsibilities

• Develop and maintain high-value relationships with key decision-makers.
• Serve as the primary strategic point of contact.
• Conduct a minimum of 10 impactful meetings per week.

Skills

Account-management experience

Interpersonal skills

Commercial mindset

Proficiency with property-management systems

Organizational skills

Communication skills

UK driving licence

Tools

Salesforce

Job description

Salary: £40,000 + car allowance + commission (OTE £50,000+)

Location & Travel: Field-based / Remote (remote for the first half of the year, field-based up to 3 days per week thereafter)

Role Overview: As Account Manager, you will establish UniHomes’ presence within the PBSA and BTR sectors, drive partner growth, and manage key relationships to optimise listings and conversions.

Key Responsibilities

• Develop and maintain robust, high-value relationships with key decision-makers in PBSA and BTR operators.
• Serve as the primary strategic point of contact, leading ongoing discussions around performance, optimisation, and new opportunities.
• Conduct a minimum of 10 impactful meetings per week, including account reviews and platform training sessions.
• Represent UniHomes at industry networking events and conferences.
• Proactively monitor, analyse, and improve operator listing performance for maximum visibility and competitiveness.
• Deliver regular, data-driven reports and recommendations that directly contribute to partner success and conversion rates.
• Provide weekly performance headlines and comprehensive reports to the Head of PBSA and BTR.
• Ensure partner listings are complete, up-to-date, and exceed platform standards for pricing, availability, media, and property details.
• Collaborate with operators to roll out promotional offers and dynamic seasonal adjustments.
• Work seamlessly across product, content, and marketing teams to address client needs swiftly and enhance platform functionality.
• Identify and help implement process improvements to elevate partner satisfaction and streamline operational efficiencies.

Skills and Experience

• Minimum 3 years of account‑management experience in a B2B setting.
• Exceptional interpersonal and stakeholder‑management skills.
• Strong commercial mindset with a proactive, data‑driven approach to account growth and revenue generation.
• Proficiency with property‑management systems, CRM platforms (ideally Salesforce), and online marketplaces.
• Highly organised with meticulous attention to detail.
• Clear, confident, persuasive communicator, both written and verbal.
• Full, valid UK driving licence.

Highly Desirable

• Experience and network directly in PBSA and/or BTR sector.
• Experience in PropTech, SaaS, or online‑marketplace environments.
• Familiarity with occupancy strategies, revenue management, and seasonal trends specific to student accommodation.
• Experience with the International Student Market.

Equal Opportunities

We welcome candidates from all backgrounds, and are committed to fostering an inclusive and diverse workplace where everyone can thrive. Applicants must have the permanent and unrestricted right to work in the UK. We do not offer visa sponsorship.