Account Manager, Partnerships & Events

KERB; Greater London; On-site; GBP 32,000 - 36,000; Full time

Benefits offered by this job

Generous F&B discount across KERB food

25 days holiday + birthday day off

Health Cash Plan

Personal Wellbeing Allowance

CODE App Membership

Private Medical Insurance

Employee Assistance Program

Cycle To Work scheme

Annual season ticket loan

Maternity/paternity/adoption leave (2+

London Living Wage

Best Companies accreditation

Job summary

KERB is seeking a Junior Account Manager to join the Partnerships & Public Events Team in Shoreditch, London. You will support a portfolio of venue and event partnerships from enquiry through delivery, including proposals, trader acquisition, contracts, client communications and event reporting.

Work with venues like ExCeL London and Wimbledon, building strong relationships and delivering memorable food-led experiences across iconic destinations.

Qualifications

• Experience in events and/or account management across multiple stakeholders.
• Experience in sales or commercial account management with understanding of different models.
• Excellent communication and relationship-building skills with clients, venue partners and internal teams.
• Strong organisational skills managing multiple events, accounts and deadlines.
• Proactive, self-motivated approach with attention to detail.
• Understanding of food and beverage operations and passion for hospitality and events.
• Valid clean driving licence and willingness to travel to venues and events.

Responsibilities

• Build, develop and maintain strong relationships with clients, venue partners and key stakeholders.
• Take ownership of specific accounts across the Partnerships & Public Events portfolio, ensuring excellent service.
• Manage event enquiries from brief through to delivery and post-event wrap-up.
• Create bespoke proposals and quotes for new event opportunities and support tenders.
• Coordinate pre- and post-event communications across clients, venues, internal teams and traders.
• Support the Head of Events with complex enquiries and growth strategies for existing accounts.
• Identify opportunities to develop accounts, grow revenue and upsell food and beverage opportunities.
• Maintain opportunities and account information within the CRM, tracking from enquiry to conversion.
• Proactively identify new opportunities within the Compass partnership and wider portfolio.
• Support accounts and events operationally during peak periods to deliver excellent experiences.
• Lead post-event reviews and debriefs with internal and external stakeholders.
• Attend networking events with the Head of Events and host clients to strengthen relationships.
• Build and maintain relationships with KERB’s community of independent food traders and suppliers.

Skills

Client relationship building

Account management

Sales / commercial mindset

Organisational skills

Proactive / self-starter

Communication skills

Attention to detail

Willingness to travel / evenings and. 

Job description

KERB is seeking a Junior Account Manager to join the Partnerships & Public Events Team in Shoreditch, London. You will support a portfolio of venue and event partnerships from enquiry through delivery, including proposals, trader acquisition, contracts, client communications and event reporting.

Work with venues like ExCeL London and Wimbledon, building strong relationships and delivering memorable food-led experiences across iconic destinations.