Account Manager – Managed IT Services

Aztrum; Glasgow; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Uncapped commission

Career progression

Training and development

Collaborative environment

Job summary

Aztrum Recruitment is partnering with a successful MSP to recruit an Account Manager for their Glasgow team. You will manage a portfolio of existing business customers, identify opportunities to upsell IT services, and work with technical specialists to deliver outstanding service.

This role focuses on growing revenue through proactive account management. Based in Glasgow, the ideal candidate will have IT sales or MSP experience, excellent communication, and a consultative approach.

Qualifications

• Experience in Account Manager/IT Sales or Business Development.
• Experience within an MSP, IT reseller or technology solutions business is highly desirable.
• Excellent communication and relationship-building skills.
• Commercially driven with a consultative sales approach.
• Strong organisational skills and the ability to manage multiple client accounts.

Responsibilities

• Manage and develop relationships with an existing portfolio of business customers.
• Identify opportunities to upsell and cross-sell managed IT, cyber security, cloud and telecom solutions.
• Conduct regular customer reviews to understand business needs and future plans.
• Prepare quotations, proposals and commercial agreements.
• Work closely with technical and service delivery teams to ensure excellent customer experiences.
• Consistently achieve and exceed sales and revenue targets.
• Maintain accurate records within the CRM system.

Skills

Account management

IT sales

MSP experience

Relationship building

Communication skills

Job description

Account Manager – Managed IT Services

Glasgow
£30,000 – £35,000 Basic + Uncapped Commission + Career Progression

Aztrum Recruitment is partnering with a successful and expanding Managed Service Provider that delivers tailored IT, cyber security, cloud and telecom solutions to businesses across Scotland. Known for its people-first approach and exceptional customer service, the business has built long-term partnerships by delivering proactive technology solutions that help organisations operate securely and efficiently.

Due to continued growth, they're looking for an enthusiastic Account Manager to join their Glasgow team. This is an excellent opportunity for someone with IT sales or MSP experience who enjoys building relationships, identifying opportunities and helping customers get the most from their technology investments.

The Role

As an Account Manager, you'll manage a portfolio of existing customers while identifying opportunities to grow accounts through additional IT services and solutions. You'll work closely with technical specialists to ensure clients receive outstanding service while developing long-term, trusted partnerships.

Key Responsibilities

• Manage and develop relationships with an existing portfolio of business customers.
• Identify opportunities to upsell and cross-sell managed IT, cyber security, cloud and telecom solutions.
• Conduct regular customer reviews to understand business needs and future plans.
• Prepare quotations, proposals and commercial agreements.
• Work closely with technical and service delivery teams to ensure excellent customer experiences.
• Consistently achieve and exceed sales and revenue targets.
• Maintain accurate records within the CRM system.

What We're Looking For

• Previous experience in an Account Manager, IT Sales or Business Development role.
• Experience within a Managed Service Provider (MSP), IT reseller or technology solutions business is highly desirable.
• Excellent communication and relationship-building skills.
• Commercially driven with a consultative sales approach.
• Strong organisational skills and the ability to manage multiple client accounts.
• Full UK driving licence preferred.

What's on Offer

• £30,000 – £35,000 basic salary
• Uncapped commission structure
• Clear career progression opportunities
• Ongoing training and professional development
• Supportive and collaborative working environment
• Opportunity to join a growing technology business with an excellent reputation for customer service and long-term client partnerships.

Interested?
Call (phone number removed) or email your CV to (url removed)