Account Manager, Events - Full time - Glasgow

itison Limited

Glasgow

On-site

GBP 29,000 - 35,000

Full time

14 days+

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Private Health Care

Employee Assistance Programme

Salary exchange smart pension scheme

15% itisondiscount and 50% discount at

Enhanced maternity/paternity

Learning grant

Lunchtime Pilates classes

Holiday-buy scheme

Birthday day off

Home & Tech scheme

Paid company socials

Free tickets to major events

Charity day – paid time off

Job summary

itison Limited is seeking an Account Manager, Events to join the Glasgow City Team and drive growth by nurturing existing event accounts, negotiating ticket promotions, and building a strong pipeline of opportunities across hotels, theatre, festivals and shows.

You will leverage your events industry connections to secure beneficial partnerships with venues, promoters and producers while balancing relationship management with new business development and meeting targets.

Qualifications

Experience in account management and B2B sales.
Strong network in events/ticketing sector advantageous.
Driving licence and own transport helpful but not mandatory.

Responsibilities

Build and grow pipeline by maintaining relationships with existing accounts.
Identify, approach and negotiate ticket promotions across diverse event categories.
Work with host services to ensure smooth ticket redemption for partners and customers.
Collaborate with senior teams to develop long-term growth strategies and meet targets.
Balance relationship management with proactive new business development.

Skills

Sales

Account management

Negotiation

Relationship building

Communication

Targets/KPIs

Industry network

Job description

Account Manager, Events – Full time – Glasgow HQ

At itison, we believe life is about the experience. We match our 1.7 million members with the best local experiences, create our own world‑class events and donate thousands of experiences to local charities.

We’re the market leader at what we do, and we’re proud to be a fast‑paced, ambitious, independent Scottish business with a brilliant culture, a strong sense of purpose and a team full of smart, driven people who care about doing great work.

We’re looking for a proven and ambitious Account Manager, specialising in ticketed events, to join our City Team and help us grow our business sustainably. This is a hands‑on commercial role, ideal for someone who can build strong relationships across the events industry, spot standout opportunities, negotiate brilliant ticket promotions and help our host businesses reach our engaged audience.

The role would suit someone who is well connected in the events industry, with a strong network of promoters, venues, producers, festivals, theatres, exhibitions and experience‑led businesses they can tap into.

What you'll be doing

Our City Team is at the forefront of growth for itison, sourcing and negotiating an incredible range of local experiences; from hotel breaks and Michelin‑starred dining to standout events, festivals, theatre, exhibitions and shows.

You’ll be focused on managing and growing existing event accounts, while identifying, approaching and negotiating new ticket promotions across multiple categories of events. You’ll use research, industry knowledge and your network to uncover the best opportunities across our key cities, building a strong pipeline of events our members will love.

As Account Manager, Events, you’ll confidently negotiate ticket deals with businesses and work closely with our Mission Control team (host/account services) to make sure ticket redemption is seamless for customers and operators. You’ll be commercially sharp, organised and proactive – able to balance relationship management, new business development and the detail needed to make every feature run smoothly.

To excel at this role, you’ll need to be smart, charming, ambitious, tenacious, diligent, resilient and organised. You’ll be motivated by targets, used to working at pace, and able to think strategically while still being hands‑on and proactive.

You should have experience in account management, B2B sales or strong transferable experience from the events or ticketing industry. A strong network of connections within this sector would also be beneficial.

The role will be based in our Glasgow city centre office, with some time out and about visiting your accounts where required.

Having a driving licence and your own transport is helpful, but not mandatory to the role.

What's the role?

Building on established relationships and creating new opportunities for existing accounts
Growing and developing your pipeline by building amazing relationships with key people
Identifying, approaching and negotiating ticket promotions across events, festivals, theatre, exhibitions and shows
Working with senior teams in local and national brands to develop long‑term strategies based on their objectives
Using research and your own events knowledge to identify the best opportunities for itison
Working closely with Host Services to support smooth ticket redemption for partners and customers
Working closely with senior leadership to identify opportunities, solve challenges and support sustainable growth
Maximising your time by combining scheduled meetings with phone prospecting
Target based – you will have targets to work to across various metrics

Key skills & traits:

A love of sales and account management, backed by a proven track record
Intelligent, professional, presentable and tenacious
Excellent written and verbal communication
Ambitious, energetic, self‑motivated and driven by KPIs
Resilient and a skilled objection handler/negotiator
An emotionally intelligent people person; brilliant at building relationships at all levels
Diligent and organised; able to follow processes and manage time effectively
Well connected within the events sector, with strong industry relationships
Insider knowledge and experience of the events industry and an understanding of industry language and key considerations, including margins, capacity, ticketing, allocation and redemption

The salary and benefits package: