Account Manager, EMEA

Roman Health Pharmacy LLC; United Kingdom; Remote; GBP 65,000; Full time

Job summary

Join a dynamic team at a leading software company focused on data intelligence. As a Strategic Account Manager, you'll strengthen client relationships and drive revenue growth while working in a flexible, remote-first environment. This role offers competitive compensation, performance bonuses, and opportunities for career advancement.

Benefits

Annual performance-based bonus

Tech stipend

Flexible, remote-first work environment

Career advancement opportunities

Qualifications

• 5+ years' experience as an Account Manager in SaaS.
• Proven track record as a top producer.
• Ability to communicate effectively with clients at all organizational levels.

Responsibilities

• Manage key customer relationships effectively.
• Achieve set revenue targets and document sales pipeline.
• Collaborate with internal teams to resolve client issues and expand services.

Skills

Strategic communication

Client relationship management

Salesforce proficiency

Understanding of sales cycles

Intellectual curiosity

Education

Formal sales training

Tools

Salesforce

Microsoft Office

Zoom

MS Teams

Job description

Join a Global Team Making a Lasting Impact with Lumivero

Are you ready to be part of a team that’s changing the world? At Lumivero, we develop powerful data-intelligence software that empowers users to answer their most pressing questions. Our trusted research, decision-making, and organizational tools help academic and corporate professionals create impactful insights from their most complex data – enabling them to work more efficiently and make informed, confident decisions.

Key Responsibilities

• Act as the primary relationship manager and liaison between key customers and Lumivero.
• Work with cross-functional teams to maintain client satisfaction and trust to expand the footprint, introduce new software products and increase wallet share.
• Manage the full sales cycle with customers using a consultative, relationship-driven approach.
• Identify and size revenue opportunities by account, roadblocks to expanding or retaining revenue and facilitate with internal teams to build winning strategies.
• Define arelationship strategy within each account.
• Achieve the quarterly and annual revenue targets set by the company and manage and document pipeline and forecast in a CRM.
• Provide summaries to management regardingrevenue opportunities and risks, and any product feedback or insights from our top clients.

Required Skills and Experience

• 5+ years’work experience as a Strategic Account Manager or Key Account Manager successfully growing and retaininghigh value accounts in a SaaS environment.
• 5+ years of consistent and demonstrable achievement as a “Top Producer” in past quota carrying roles.
• Effective strategiccommunication withall levels of the client organization, with a focus on driving relationships and action, from end-user to C-suite.
• Ability to navigate complex organizational structures, long sales cycles, and multiple decision-makers.
• Strong intellectual curiosity to uncover why buyers will buy and how to leverage that information.
• Proficient working with Salesforce, Virtual Meeting software (Zoom, MS Teams, etc.), and MS Office products.

Preferred Skills and Experience

• Graduate of formal sales (Challenger, Solution Selling, etc.) programs.
• Experience successfully selling data intelligence SaaS software to Fortune 1000 brands.

Benefits

• Annual base salary up to £65,000, plus commission, depending on qualifications.
• An annual performance-based bonus to recognize personal excellence.
• Annual tech stipend to get what you need to do your best work.
• Flexible, remote first work environment and a diverse, global team.
• Opportunities for career advancement as Lumivero grows.

Help Transform Our World with Powerful Insights – Join Our Team!

At Lumivero, we believe in the power of research and informed problem-solving. Our data-intelligence software helps professionals in academia and business collect, organize, and analyze structured and unstructured data to identify risks, opportunities, themes, and patterns. Lumivero empowers them to do it all smarter, better, and faster!

Our diverse, global team is made up of experts in their fields and dedicated professionals building best-in-field software. We’re passionate about the customers we serve, the products we create, and the problems we solve.

Lumivero is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.

Lumivero is an E-Verify Employer. You can review the E-Verify Poster. Lumivero is committed to supporting individuals requiring accommodation in the application process.