Account Manager (Electrical Technical)

Allscreens Nationwide Ltd; Chiswick; On-site; GBP 72,000 - 88,000; Full time

Benefits offered by this job

Long-term contract

Weekday schedule

On-site role

Job summary

Allscreens Nationwide Ltd is recruiting an Electrical Technical Account Manager for a high-profile site in West London. The role oversees a team of 9 engineers, ensuring safe, compliant, and reliable operation of critical building infrastructure.

The ideal candidate has strong leadership and client management experience in a hard FM/critical facilities environment, with a robust electrical engineering background and a focus on health & safety and contract performance.

Qualifications

• Senior FM/engineering or technical account management with leadership experience.
• Strong electrical engineering background and site operations knowledge.
• Experience managing teams in hard FM or critical facilities environments.
• Excellent stakeholder and client relationship management skills.

Responsibilities

• Lead a team of 9 engineers and oversee service delivery.
• Ensure safety, compliance, and contract performance.
• Act as main client liaison and manage stakeholders.
• Oversee planned and reactive maintenance activities.
• Ensure statutory regulations and health & safety compliance.
• Manage specialist subcontractors and service providers.
• Monitor KPIs and service delivery standards.
• Support budget management and reporting.
• Identify and implement operational improvements.

Skills

Electrical engineering

Leadership

Stakeholder management

Client relationship management

Health & safety compliance

Contract management

Tools

BMS (Building Management Systems)

UPS systems

Standby generators

Cooling systems

Job description

Monday to Friday | 8:00am - 5:00pm | Site Based

The Opportunity

We are currently recruiting for an experienced Electrical Technical Account Manager to join a high-profile commercial site in West London.

This is an excellent opportunity for a technically qualified engineering professional with strong leadership and client management experience to oversee the delivery of engineering services within a complex and operationally critical environment.

The successful candidate will be responsible for leading a team of 9 engineers, ensuring service excellence, technical compliance, and the reliable operation of critical building infrastructure.

Key Responsibilities

• Manage and lead a team of 9 engineers.
• Ensure all engineering services are delivered safely, efficiently, and in line with contractual requirements.
• Act as the main point of contact for the client and key stakeholders.
• Oversee planned and reactive maintenance activities.
• Drive compliance with statutory regulations and health & safety requirements.
• Manage specialist subcontractors and service providers.
• Monitor contract performance, KPIs, and service delivery standards.
• Support budget management and reporting.
• Identify and implement operational improvements.

Candidate Requirements

• Proven experience within a senior Facilities Management, Engineering Management, or Technical Account Management role.
• Strong electrical engineering background.
• Experience managing engineering teams within a hard FM environment.
• Excellent stakeholder and client relationship management skills.
• Strong knowledge of statutory compliance and health & safety legislation.
• Commercially aware with experience managing service delivery and contract performance.

Experience working within:

• Critical environments
• Broadcasting facilities
• Media campuses
• High-availability operations

Technical Knowledge

Candidates should have experience with:

• UPS systems
• Standby generators
• Building Management Systems (BMS)
• Cooling systems
• Critical electrical infrastructure
• Business continuity and resilience planning

What's on Offer?

• Package up to £80,000
• Long-term contract opportunity
• Monday to Friday working pattern

If you are an experienced Engineering Manager, Technical Services Manager, Hard Services Manager, Contract Manager, Facilities Manager, or Critical Facilities Manager, we'd be interested in hearing from you.