Account Manager - Data Centre Solutions

J.P. MORGAN; London; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading company offers a full-time position for an Account Manager in Data Centre Solutions in London. The role demands a technical leader capable of managing teams while ensuring high service standards and profitable operations. Ideal candidates will demonstrate expertise in mechanical or electrical engineering and success in delivering maintenance contracts in critical environments.

Qualifications

• Proven track record in delivering maintenance contracts in critical environments.
• Experience managing and developing teams.
• Excellent communication skills at all levels.

Responsibilities

• Lead maintenance operations across a multisite portfolio.
• Ensure customer satisfaction and operational commitments.
• Take responsibility for Profit & Loss and debt management.

Skills

Leadership

Customer service

Process management

Change management

Education

Mechanical or electrical engineering qualification

Health and safety qualification

Job description

Account Manager - Data Centre Solutions

Job ID 225428

Posted 19-Jun-2025

Service line GWS Segment

Role type Full-time

Areas of Interest Building Management, Data Centers, Engineering/Maintenance

Location(s) London - England - United Kingdom of Great Britain and Northern Ireland

Role: Account Manager
Division: Data Centre Solutions
Location: London

CBRE’s Data Centre Solutions is the world’s only fully integrated data centre real estate firm, offering global strategy, acquisition and disposition representation, project management, and facilities management from a single provider. We serve 40% of the Fortune 100’s data centres, spanning primary, secondary, and tertiary markets across the globe. As an employer of choice, we heavily invest in our people to best serve these state-of-the-art facilities by offering mission critical and leadership training.

Job Purpose

Due to an internal move we are recruiting for an Account / Area Manager to lead an established team within our growing business. This role will cover a multisite portfolio in London and the surrounding areas. We are looking for someone who is an excellent team leader with the ability to recruit, lead and develop successful technical teams within a challenging & fast paced environment.

Responsibilities:

• To ensure the successful operation of the maintenance and reactive activities across the portfolio.
• To ensure customer satisfaction is a priority and that the clients’ focus and strategy objectives are met and exceeded.
• To provide leadership, management, and development of the team, ensuring customer service and operational commitments are delivered on time and in agreement with financial plan.
• To take full responsibility for Profit & Loss, WiP and debt.
• If successful in your application you will be responsible for the following:
• Provide leadership, and that contractual commitments are met and exceeded through innovation and the delivery of an agreed service vision.
• Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both CBRE and subcontractors activities, and are regularly reviewed.
• Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met.
• Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward to the team.
• We are looking for a driven and proactive individual with the following attributes who can work in partnership with our customer to provide exceptional service delivery:
• Proven track record of delivering maintenance contracts in critical environment (ideally a Data Centre)
• Technically qualified in mechanical or electrical engineering
• Knowledge of technical installations
• Demonstrable track record of innovation / continuous improvement
• Sound understanding of compliance and best practice (Health and safety qualification essential)
• Excellent management and leadership skills
• Track record of building and developing successful teams
• Proven track record in continuous professional development
• Ability to communicate at all levels from junior maintenance staff to CEOs
• Excellent process management skills
• Commitment to providing a first class event day service (flexibility on working hours to accommodate events)
• Experience of change management

CBRE are committed to the continued professional development of our staff and as the company continues to grow there will be excellent scope for career progression within this division.