Account Manager (Cyber)

ARO; Leeds; Hybrid; GBP 32,400 - 39,600; Full time

Benefits offered by this job

Company Pension Scheme and matching

Private Medical insurance

Life assurance

25 days holiday plus bank holidays

Health Club and Wellbeing Scheme

Hybrid working

ARO Shares after 12 months

Employee Assistance Programme

Technical Training Academy

Job summary

ARO is seeking an Account Manager (Cyber) in Leeds, a hybrid role requiring 3 days on site and a UK driving licence. You will manage a portfolio of ~70 accounts, nurture executive-level relationships, and drive growth across cyber security solutions while coordinating with internal specialists and partners.

You will lead end-to-end sales, build growth plans, and maintain a robust pipeline to exceed targets, identifying new opportunities within existing accounts and across related services.

Qualifications

• Proven experience in account management or a similar role in IT solutions or technology.
• Experience selling a wide portfolio of products and services including cyber security and related solutions.
• Strong communication and interpersonal skills for building executive relationships.
• Ability to plan strategically and achieve business goals.
• Proficiency in Microsoft Office Suite and CRM software.
• Analytical and problem-solving abilities with high forecasting capability.

Responsibilities

• Manage and grow a portfolio of approximately 70 customer accounts.
• Identify and develop new opportunities within existing accounts to drive revenue growth.
• Build and maintain relationships with C-level executives and senior decision-makers.
• Develop account plans and growth strategies to maximise customer value and long-term partnerships.
• Lead end-to-end sales process from discovery to contract close.
• Maintain a strong pipeline through proactive engagement and industry events.
• Collaborate with sales engineers and cyber security specialists to tailor solutions.
• Align solutions to customer challenges with a consultative approach.
• Achieve and exceed sales targets across cyber, managed services, and professional services.
• Negotiate terms and procurement processes with enterprise customers.
• Act as trusted advisor on cyber security strategy and risk management.
• Deliver business reviews and strategic presentations with customers.
• Coordinate with wider ARO teams across Cloud, Infrastructure, and Managed Services.
• Engage vendor partners to align opportunities and outcomes.
• Represent ARO at industry events and capture market feedback.

Job description

Job Title: Account Manager (Cyber)

Location: Leeds (Hybrid)

Salary: £36,000 + OTE

Contract type: Permanent

About the role

As an Account Manager, you will be responsible for driving growth within a portfolio of approximately 70 existing accounts while identifying and securing new opportunities for cyber security solutions. You will build strong executive-level relationships, develop account growth strategies, and guide customers through the full sales lifecycle. Working closely with internal specialists and partner vendors, you will position tailored solutions that address client challenges, maximise account value, and support ARO’s continued growth in the cyber security market.

Please note that this is a Hybrid role with onsite requirement 3 days a week. A full UK driving licence and access to a vehicle is required due to the nature of the role.

What you’ll do

• Manage and grow a portfolio of approximately 70 customer accounts.
• Identify and develop new opportunities within existing accounts to drive revenue growth.
• Build and maintain strong relationships with C-level executives and senior decision-makers.
• Develop account plans and growth strategies to maximise customer value and long-term partnerships.
• Lead the end-to-end sales process, from discovery and solution alignment through to negotiation and contract close.
• Build and maintain a strong pipeline of opportunities through proactive account engagement, networking, and industry events.
• Collaborate with sales engineers, solution architects, and cyber security specialists to design tailored customer solutions.
• Understand customer challenges and align solutions using a consultative, problem-solving approach.
• Achieve and exceed sales targets across ARO’s cyber security, managed services, and professional services portfolio.
• Negotiate commercial terms, contract structures, and procurement processes with enterprise customers.
• Act as a trusted advisor on cyber security strategy, risk management, and compliance.
• Deliver business reviews, strategic presentations, and regular customer engagement meetings.
• Work with wider ARO specialist teams to identify opportunities across Cloud, Infrastructure, Data Centre, Telecoms, Energy, and Managed Services.
• Build strong relationships with vendor partners to align opportunities and support customer outcomes.
• Represent ARO at industry events and conferences.
• Share customer feedback, market intelligence, and competitive insights to support business and go-to-market strategy.

What we are looking for?

Essential

• Proven experience in account management or a similar role in IT solutions or technology.
• Experience of selling a wide portfolio of products and services, including cloud solutions, cyber security, and next-gen networking.
• Demonstrable new business success.
• Strong communication and interpersonal skills for client relationship building.
• Ability to implement strategic plans and achieve business goals.
• Proficiency in Microsoft Office Suite and CRM software.
• Strong analytical and problem-solving abilities.
• Experience with high-profile clients and managing complex accounts.
• Full UK driving licence and ability to travel on a regular basis.
• Knowledge of IT solutions, trends, and technology.
• High level of forecasting efficiency.

Desirable

• Sector specific knowledge and experience in a vertical market.

Benefits

• Company Pension Scheme and matching contributions
• Company Perks portal
• Private Medical insurance
• Life assurance
• 25 days holiday plus bank holidays plus holiday trading
• Your Birthday off, on us
• Health Club and Wellbeing Scheme
• ARO Shares after 12 months employment
• Employee Assistance Programme
• Technical Training Academy and E-learning
• Hybrid working