Account Manager Continence Care - North Uk/Scotland

Convatec; Lincoln; Remote; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Company car

Bonus

Benefits package

Training & development

Collaborative culture

Job summary

Convatec is seeking an Account Manager Continence Care to deliver sustainable territory growth by engaging with clinicians and commercial stakeholders across community and acute care settings.

You will educate and train on product adoption, drive formulary wins, and build robust account plans while complying with industry regulations. This is a field-based role with a company car, 90% customer-facing duties, and North UK/Scotland territory coverage.

Qualifications

• Proven clinical experience
• Sales experience in medical devices, healthcare or pharma
• Experience selling into primary and/or secondary care
• Ability to collaborate across cross-functional teams
• Excellent communication and relationship-building skills
• Strong territory planning and account management
• Ability to analyse data and translate insights into actions
• Commercial acumen and financial accountability
• Good IT knowledge (MS Office) and CRM experience
• English language is mother tongue or high proficiency
• Full driver's license and UK work eligibility

Responsibilities

• Develop and maintain relationships with clinical and prescribing stakeholders across acute and community care.
• Initiate and support product evaluations with hospital and community settings.
• Drive product uptake following formulary approval and local guideline inclusion.
• Maximise commercial opportunities through formulary inclusion, pathways, and initiatives.
• Increase access to Convatec brands through stakeholder engagement and guideline development.
• Deliver training on safe and effective use of Convatec products.
• Plan and execute local educational initiatives and clinical activities.
• Record customer interactions and opportunities in CRM in line with KPIs.

Education

Degree educated or equivalent

Job description

The primary function of the Account Manager Continence Care is to deliver sustainable territory growth through effective engagement with clinical and commercial stakeholders across community and acute care settings. The role is responsible for driving product adoption through education, training, formulary implementation, pathway development, and the successful pull-through of approved initiatives.

The Account Manager Continence Care works closely with, and under the strategic direction of the Strategic Partnership Manager across targeted ICBs to support formulary wins, drive product adoption and oversee clinical evaluations, delivering sustainable Convatec product growth.

This is a field-based role with a company car and approximately 90\% customer facing. 4 days per week in the field at a minimum with overnight requirements.

Territory: North UK/Scotland

ABOUT THE ROLE:

• Develop and maintain strong relationships with key prescribing and clinical stakeholders across acute and community care settings, including Continence Nurses, Urology Nurses and other specialist healthcare professionals.
• Initiate and support product evaluations within hospital and community settings in partnership with the Clinical Development Manager.
• Drive product uptake and utilisation following formulary approval and inclusion within local guidelines.
• Maximise commercial opportunities by ensuring effective pull-through of approved formularies, pathways, and clinical initiatives.
• Increase access to key Convatec brands through successful formulary inclusion, guideline development, and stakeholder engagement.
• Demonstrate a high level of clinical, product, and market knowledge across key therapy areas.
• Develop and execute robust account plans aligned to Strategic Partnership Managers regional & ICB / HB strategies
• Protect and grow existing business through effective stakeholder management and partnership working.
• Deliver training to ensure the safe, effective and appropriate use of Convatec products.
• Support the Clinical Development Manager in the delivery of audits and the collection of real-world evidence and outcomes data.
• Plan and implement local educational initiatives, service improvement projects, and clinical activities that support business growth and customer objectives.
• Achieve agreed performance metrics and Sales Force Effectiveness (SFE) standards while maintaining full compliance with company policies, the Standards of Business Conduct and Ethics, and all relevant industry regulations.
• Utilise CRM systems effectively, ensuring all customer interactions, opportunities and activities are recorded accurately and in line with company KPIs.

ABOUT YOU:

• Proven clinical experience and background
• proven sales experience within the medical device, healthcare or pharmaceutical industry, with experience selling into primary and/or secondary care environments.
• Demonstrated ability to collaborate effectively across cross-functional teams to achieve shared business objectives.
• Degree educated or equivalent, ideally with a scientific, healthcare or nursing background.
• Highly motivated, resilient, and results-oriented, with a strong desire to achieve and exceed objectives.
• Excellent communication, influencing and relationship-building skills, with the ability to engage and gain commitment from a wide range of stakeholders.
• Strong territory planning, account management, and opportunity management skills.
• Ability to analyse data and translate insights into clear actions that drive business growth.
• Commercial acumen and financial accountability
• Good working IT knowledge (Microsoft software inc. Excel, PPT & Word ) & CRM experience
• English language is mothertongue or at a high proficiency level both written & spoken
• Full driver’s license and ability to work in the UKI.

WHAT YOU´LL GET:

• remote role based in the UK with a company car
• competitive salary & bonus
• exceptional benefits
• training & delevopment
• collaborative & supportive culture

READY TO JOIN US?

At convatec we´re pioneering trusted medical solutions to improve the lives we touch.

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!

About Convatec

Convatec is a global medical products and technologies company, focused on solutions for the maintenance of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With over 10,000 colleagues, we provide products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention, treatment for hard to heal wounds, at-risk skin and ulcerated tissue to supporting debilitating conditions, improved patient outcomes and reduced care costs. Convatec's revenues in 2025 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit: http://www.convatecgroup.com.