Account Manager - Billing

Giacom; Derby; Remote; GBP 25,000 - 35,000; Full time

Job summary

A leading company in IT services seeks a proactive Account Manager - Billing to build relationships with B2B partners across the UK. This remote role involves managing accounts, promoting software tools, and supporting partners with expert advice. The company offers flexible working, career development, and a vibrant workplace culture.

Benefits

Flexible working

Learning and development opportunities

No dress code

25 days annual leave

Pension plan

Complimentary refreshments

Qualifications

• Experience in account management or sales within software, telecoms, billing, or IT.
• Familiarity with billing platforms.
• Full UK driving licence.

Responsibilities

• Managing a portfolio of partner accounts and driving long-term success.
• Building trusted relationships with key decision-makers.
• Promoting software tools through consultative selling.

Skills

Strong communication

Relationship-building

Commercial mindset

Tools

aBILLity

Eclipse

Affinity

Job description

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Giacom are the only provider of Comms, Cloud, Hardware and Billing all through one platform. Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses.

We’re looking for a proactive Account Manager to build strong relationships with our B2B billing partners. You’ll be the go-to expert, helping them get the most out of our software tools — including aBILLity, Eclipse, and Affinity — and identifying new opportunities for growth.

This is a remote role with regular travel to meet partners across the UK — ideal for someone who enjoys building relationships face-to-face and making a real impact in the field.

What You'll Be Doing

• Managing a portfolio of partner accounts and driving long-term success.
• Building trusted relationships with key decision-makers.
• Promoting our software tools through consultative selling and tailored demos.
• Spotting upsell and cross-sell opportunities to boost revenue.
• Supporting partners with expert advice and regular check-ins.
• Representing Giacom at industry events and partner meetings.
  
  

Your Experience

• Experience in account management or sales within software, telecoms, billing, or IT.
• Familiarity with billing platforms like aBILLity, Eclipse, or Affinity.
• Strong communication and relationship-building skills.
• Commercial mindset with a knack for spotting opportunities.
• Willingness to travel across the UK to meet partners.
• Full UK driving licence.
  
  

What's in it for you?

• Flexible working.
• Investment in your future career with a variety of learning and development opportunities.
• No dress code - embrace the freedom to bring your whole self to work.
• 25 days annual leave, plus bank holidays. You'll even get your birthday off, too!
• A pension plan for your future.
• Complimentary refreshments in all our offices.
  
  

For a comprehensive list of all our benefits, click here.

Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  IT Services and IT Consulting

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