Account Manager (Bexleyheath/Orpington, Sidcup)

Deliveroo Plc; Greater London; Hybrid; GBP 42,000 - 65,000; Full time

Job summary

Deliveroo is seeking an Account Manager for the UK market. You will cultivate relationships with top restaurant partners in the Commuter Belt South and use data insights to maximise online sales and growth. The role is hybrid, involving both field visits and remote collaboration, across a dynamic commercial team.

You will analyze data, negotiate terms, and work with internal ops teams to improve regional delivery performance while acting as the local market expert for your territory.

Qualifications

• Significant experience managing accounts or cultivating B2B relationships.
• Strong financial awareness with ability to interpret data to identify growth trends.
• Excellent communication and relationship-building skills, with track record in partner negotiations.
• Self-motivated, able to work independently and manage field work.
• Proven ability to achieve growth targets and measurable outcomes.

Responsibilities

• Grow restaurant partnerships with top Commuter Belt South London partners through regular face-to-face and remote consultation.
• Analyze operational data and industry trends to advise partners on higher order volumes and growth.
• Lead commercial discussions to negotiate and renew high-value partner contracts and terms.
• Partner with internal restaurant and rider operations teams to streamline regional delivery performance.
• Serve as the local market expert and strategic face of Deliveroo within the assigned territory.

Skills

Relationship management

Commercial data acumen

Strategic communication

Autonomy & adaptability

Target-driven growth

Job description

London, United Kingdom - Deliveroo

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Account Manager - Bexleyheath, Orpington & Sidcup Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo's marketplace - shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand - this is the team for you.

We're looking for an Account Manager to join our Commuter Belt South team. This is a hybrid role. In this role, you'll help us cultivate existing relationships with top restaurant partners and leverage data insights to maximise their online sales and growth.

Get to know our Commercial team - what drives us, how we work, and what you can expect.

What You'll Be Doing

You’ll be joining the Regional UK and Ireland team. The U.K. & Ireland are our domestic and most mature markets, where our commercial experts manage relationships with the most exciting restaurants across local regions to drive marketplace performance.

Here’s what your day-to-day might look like:

Grow restaurant partnerships: Maintain and expand commercial relationships with top Commuter Belt South London restaurant partners through regular face-to-face and remote consultation.

Optimise commercial performance: Analyse operational data and industry trends to advise partners on driving higher order volumes and accelerating growth.

Commercial negotiation: Lead commercial discussions to successfully negotiate and renew high-value partner contracts and terms.

Drive operational efficiency: Partner with internal restaurant and rider operations teams to streamline regional delivery performance and resolve operational bottlenecks.

Act as a local market expert: Serve as the strategic face of Deliveroo within your assigned territory, travelling across areas such as Guilford, Woking & Surrey.

What You'll Need to Thrive

Proven relationship management: Significant experience managing accounts or cultivating impactful business-to-business relationships.

Commercial and data acumen: Strong financial awareness with the ability to interpret data sets to identify growth trends and influence partner decisions.

Strategic communication: Excellent communication and relationship-building skills, with a track record of handling partner negotiations confidently.

Autonomy and adaptability: A self-motivated mindset with the ability to work independently, organise your time effectively, and thrive whilst being out on the road meeting partners.

Target-driven focus: A results-oriented approach with a proven ability to achieve growth targets and deliver measurable business outcomes.

Nice to Have

Multilingual capabilities: Additional language skills are highly valued, particularly proficiency in Arabic, Spanish, Portuguese, Swahili, Mandarin, Cantonese, Urdu, Korean, Vietnamese, Thai, Japanese, or Bahasa/Malay.

Fast-paced sector experience: Prior experience working within a dynamic, high-growth technology or commercial company.

Why Join Us?

At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:

Make a visible impact every day Your work directly improves experiences for customers, partners and riders.

Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility.

Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves.

Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best.

We aim to create a fair process that lets your skills shine- our interview typically includes 3-4 stages. Find more about how we hire here .

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together,