Account Manager, Amazon Shipping

Amazon Eu Sarl (Uk Branch) - D67; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Amazon is seeking an Associate Account Manager in London to drive growth for UK customers. You will manage B2B relationships, identify revenue opportunities, and partner with Business, Operations, Procurement, Finance and IT to exceed program goals and revenue targets.

Ideal candidates have data-driven mindsets, comfort with ambiguity, and experience in start-up style environments. Some travel (up to 25%) is possible as part of the role.

Qualifications

• Bachelor's degree or equivalent.
• Experience working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage
• Experience in business development, partner development, sales or alliances management
• Experience using data and metrics to determine and drive improvements

Responsibilities

• Own strategy and commercial growth of our customers
• Drive revenue, adoption, and market segment share for our product
• Earn trust of customers (shippers) and recommend product solutions that fit their business needs, meeting and exceeding targets for customer revenue and/or feature adoption
• Measure performance, articulate root-cause analysis, and link to specific improvement areas
• Relay market segment needs and requirements back to internal Amazon teams
• Analyse current purchasing processes and evaluate opportunities for solutions to improve end user experiences, reduce costs, and accelerate organization performance
• Drive and accelerate spend adoption through advising customers on best practices for using our product
• Assess program risks, anticipate challenges, and provide escalation management when necessary

Job description

Amazon is innovating in the Operations and Logistics space and looking for a driven, entrepreneurial, and analytical Associate Account Manager for the UK. We are looking for an Account Manager who will be excited by working in a new start-up environment and will have familiarity with B2B sales and account management for Medium up to Large level customers. The successful Account Manager will be comfortable navigating ambiguity and operating in a start-up environment. You will have experience developing relationships across a diverse customer base, drive commercial growth for the business and work effectively with functional areas such as Business, Operations, Procurement, Finance, and IT; and have a proven track record of meeting and exceeding program goals and revenue targets. This role will be based in London with possible moderate travel (maximum 25%)

Key job responsibilities

• Own strategy and commercial growth of our customers
• Drive revenue, adoption, and market segment share for our product
• Earn trust of customers (shippers) and recommend product solutions that fit their business needs, meeting and exceeding targets for customer revenue and/or feature adoption
• Measure performance, articulate root-cause analysis, and link to specific improvement areas
• Relay market segment needs and requirements back to internal Amazon teams
• Analyse current purchasing processes and evaluate opportunities for solutions to improve end user experiences, reduce costs, and accelerate organization performance
• Drive and accelerate spend adoption through advising customers on best practices for using our product
• Assess program risks, anticipate challenges, and provide escalation management when necessary

BASIC QUALIFICATIONS

• Bachelor's degree or equivalent
• Experience working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage
• Experience in business development, partner development, sales or alliances management
• Experience using data and metrics to determine and drive improvements

PREFERRED QUALIFICATIONS

• Experience in online advertising or high-tech products/services
• Experience solving problems with technology in the Automotive & Manufacturing industries
• Experience in cloud computing technologies
• Experience working with Business Application Technologies, including, but not limited to End User Compute (EUC), Supply Chain, Contact Center as a Service, Consumer Data Applications, Encrypted Communications, and/or Communication Developer Services
• Experience working with Advanced Compute technologies including, but not limited to: Accelerated Compute, High Performance Compute, Visual/Spatial Compute, and/or IoT.
• Experience working with Enterprise Application Modernization and Migration technologies, including, but not limited to, Mainframe, Serverless, Containers, or Cloud Operations