Account Manager - (AdTech / MarTech / SaaS)

Adverity; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Flexible working hours

Home-office

Internal shares program (EDPP)

Regular team events

Merch for all employees

Job summary

Adverity in London is seeking an Account Manager to grow a high-value portfolio by guiding customers along their data maturity journey and uncovering new revenue opportunities.

You will build executive relationships, demonstrate ROI, and lead end-to-end commercial execution—from spotting opportunities to closing deals—in a hybrid London setting.

Qualifications

• Proven SaaS account management experience with revenue growth.
• Experience selling to executive stakeholders and economic buyers.
• Ability to craft persuasive business cases tied to ROI and KPIs.
• Understanding of enterprise buying cycles and decision processes.
• Proficiency with CRM tools and data-driven selling approaches.

Responsibilities

• Drive revenue growth through strategic upsells and cross-sells within your portfolio.
• Identify commercial opportunities and turn business challenges into expansion conversations.
• Build data-backed business cases linking product capabilities to ROI and strategic outcomes.
• Exceed Net Revenue Retention targets by expanding opportunities and reducing churn.
• Own the commercial execution end-to-end—from opportunity spotting to deal closing.
• Develop deep multi-threaded relationships with executive stakeholders to influence strategy.
• Maintain rigorous CRM documentation for forecasting and planning.
• Collaborate with internal teams to align roadmap, services, and customer success.

Skills

SaaS sales

Account expansion

Executive stakeholder management

CRM proficiency

Data analytics awareness

Tools

Gainsight

Job description

As a strategic commercial partners, Account Managers are responsible for securing and expanding a high-value portfolio by guiding customers along their data maturity journey and uncovering new revenue opportunities.

Through a deep understanding of customer objectives, the role positions Adverity as a critical enabler of strategic business outcomes—not just a platform provider.

By consistently demonstrating measurable ROI and influencing executive stakeholders, the Account Manager plays a pivotal role in turning customer partnerships into long-term, revenue-generating growth engines.

This is a full-time position based in our London Office working on a hybrid basis.Base Salary Range: £60,000 – £80,000 (depending on experience and level)

Variable Compensation (OTE): Target of £32,000 gross per annum, capped at £25,000 per quarter

Some of the things you’ll work on:

• Drive revenue growth through strategic upsells and cross-sells, aligning Adverity’s evolving capabilities (e.g., AI analytics, Data Quality) with customer pain points.
• Proactively identify commercial opportunities within your portfolio, turning business challenges into expansion conversations.
• Build and deliver compelling, data-backed business cases that connect product functionality to measurable ROI and strategic business outcomes.
• Consistently exceed Net Revenue Retention (NRR) targets by unlocking new revenue streams and minimizing contraction.
• Position Adverity as a critical pillar in the customer’s data strategy, steering conversations away from features and toward long-term value.
• Own the commercial execution of your accounts end-to-end—from opportunity spotting to deal closing and internal alignment.
• Build deep, multi-threaded relationships with executive stakeholders to secure influence and elevate commercial positioning.
• Anticipate renewal risks early and neutralize churn threats with value reinforcement and competitive differentiation.
• Maintain rigorous CRM documentation to support account planning, forecasting, and stakeholder visibility.
• Champion the customer’s voice across internal teams to ensure our roadmap and services fuel commercial expansion and retention.

We’re excited if you have:

• Proven track record of driving revenue expansion in SaaS, ideally in a Data Platform or AdTech / MarTech environment.
• Strong sales instincts with demonstrated success in identifying, developing, and closing expansion, upsell and cross-sell opportunities.
• Skilled in crafting persuasive business cases and commercial narratives tied to customer KPIs and ROI outcomes.
• Deep understanding of enterprise buying cycles, commercial drivers, and stakeholder motivations.
• Comfortable engaging and influencing executive-level stakeholders and economic buyers to drive deal progression.
• Experience navigating complex accounts and multi-threaded relationships to accelerate commercial outcomes.
• Strong financial and strategic acumen—able to link data and product features to top-line impact.
• Proficiency in CRM and success tools (e.g., Gainsight), including forecasting, account planning, and stakeholder mapping.
• Effective at using AI tools and modern productivity tech to streamline operations and focus on revenue-driving activities.
• Self-directed and outcome-obsessed, with a relentless focus on growth.

Why you’ll love it here:

• Flexible working hours and home-office
• Internal shares program (EDPP)
• Regular team events
• Sustainable merch for all employees
• Adverity Social Responsibility Days (+1 day paid off)